A:AnswerHello, great question! Yes you are able to disable the Urgent response button per your request. Please contact our Customer Service at 1-800-733-6632 available Monday to Sunday 5am to 7pm Pacific time.
A:AnswerWe are sorry to hear you have encountered an issue. This issue could stem from a variety of reasons. Pleas power off your phone and then turn it back on. If you are still experiencing issues for further assistance please call Customer Service at 1-800-733-6632 from 5am to 7pm Pacific time.
A:AnswerGreat question! Yes, the Jitterbug Flip2 has access to Speed Dial and retains the ability to alphabetize contacts. For further assistance please contact our Customer Service, at 1-800-733-6632.
A:AnswerGreat question! The volume could be on silent you are able to manage the volume options with the buttons located on the left side of the phone. If the issue is still occurring pleas contact our Customer Service for further assistance at 1-800-733-6632 available Monday to Friday from 5am to 7pm PCT.
A:AnswerVery doubtful you will be able to get credit as Jitterbug is extremely reluctant to issue a credit. Question two. Yes you can transfer. THE PROBLEM COMES IN IF YOU DON'T DO IT RIGHT.
A:AnswerGreat question! The Jitterbug Flip2 actually utilizes 4G LTE technology already. If you have any further questions, please reach out to our Customer Service.
A:AnswerThank you for your question. The Jitterbug Flip2 does not have internet access and applications cannot be installed. Please check out our Jitterbug Smart3 smartphone. The Jitterbug Smart3 is an Android 10, however, once the phone is activated, there is an update that will advance it to Android 11. We suggest you check the application requirements to ensure it is compatible with those Operating Systems.
A:AnswerThank you for your question. Please call our Customer Service at 1-800-733-6632 between 6am and 6pm Pacific time for instructions with the Sim Card.
A:AnswerI agree that the volume is very poor. We always have to turn on the speaker to carry on a conversation. The volume is fair using the speaker, but could use some improvement.
A:AnswerI carefully took apart my moms phone when she spilled coffee, and it made a few buttons sticky. I washed the rubber membrane that is under the dial pad. I let it air dry and put it back together and it worked fine.
A:AnswerHello, we apologize for your recent experience and want to thank you for your valuable feedback. In order to assist you with setting up voice dial on your Jitterbug Flip2, we ask that you give us a call at your earliest convenience at 1-800-733-6632, between the hours of 6am - 6pm Pacific Time. For more details on the Jitterbug Smart3, please visit the Support page of our website.
