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Questions & Answers

Page Showing 721-740 of 900 questions
  • QuestionI have a Verizon phone . If I buy a Lively Flip phone can I keep my number?

    Asked by Trixie.

    • Answer Hello, GreatCall may be able to transfer your phone number from another carrier. We ask that you activate the phone first with a temporary phone number then you can call our Customer Service at 1-800-733-6632 between 6am and 6pm Pacific time to request the transfer. We will need information that can be found on your Verizon bill and a transfer PIN that will need to be set up with Verizon prior to the request.

      Answered by Lively

  • QuestionCan this phone be connected to sprint and does it have big numbers

    Asked by Love.

    • Answer Hello, the Lively flip phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage. The Lively Flip phone does have larger buttons.

      Answered by Lively

  • QuestionCan you purchase a block of minutes for this that don’t expire until used?

    Asked by Chief.

    • Answer Hello Chief, we offer a variety of plans and services ala carte to allow you to tailor the phone to your needs. Please call our Customer Service at 1-800-733-6632 between 6am and 6pm Pacific time so we may discuss the different options available for adding minutes to your account.

      Answered by Lively

  • QuestionWe couldn’t pair our jitterbug flip phone we currently have to our car, will the lively flip phone pair to our car? 2018 Subaru Outback.

    Asked by Russi.

    • Answer How can I pair my Lively phone with my new Ford F-150 truck? Tried to pair it at the dealership and had no result. Everything was set to bluetooth.

      Answered by Anonymous

  • QuestionCan i use this phone with lycamobile sim ?

    Asked by Aini.

    • Answer The Lively Flip cell phone is unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. The Lively Flip was specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network, with a variety of affordable plans. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network.

      Answered by Lively

  • QuestionHello, will I be able to keep my phone number that I have now?

    Asked by Supertech.

    • Answer Hello, most numbers can be transferred, ported in from previous carriers. The number must be active with no pending orders and the account information is required. Additionally, some carriers require a pin number for authorization to port the number. Please call us at (800) 733-6632, between the hours of 5am and 7pm Pacific Time, for details and to check if your number is portable.

      Answered by Lively

  • QuestionWhere can i get a battery

    Asked by Anonymous.

    • Answer Hello, you can purchase a battery for the Lively Flip on our website. www.GreatCall.com

      Answered by GreatCall

  • Questionplans for jitterbug lively

    Asked by Patj.

    • Answer Hello, thank you for your interest in our products and services. All of our current rate plans can be found on our website. www.GreatCall.com

      Answered by GreatCall

  • QuestionCan I use this phone with verizon network?

    Asked by sunnynj.

    • Answer Hello, thank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website, www.greatcall.com.

      Answered by Lively

  • QuestionCan I keep my old cell number?

    Asked by gakey.

    • Answer Hi, you may transfer you number from your previous provider. To do so, keep your previous account active and contact us at 1(800)733-6632 between 6am – 6pm, Pacific Time.

      Answered by Lively

  • QuestionWill my AT&T phone charges be increased if I purchase this phone? How do I activate the phone if purchased?

    Asked by Diane.

    • Answer Thank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month, for the Lively Flip, and can be viewed on our website, www.greatcall.com.

      Answered by Lively

  • QuestionI would like to purchase the phone for my Mom, however my carrier is AT&T. Can I purchase phone and add her to my carrier AT&T

    Asked by Faye.

    • Answer Thank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month, for the Lively Flip, and can be viewed on our website, www.greatcall.com.

      Answered by Lively

  • QuestionDoes this phone work international?

    Asked by Bootsrandalph.

    • Answer No- it’s lock

      Answered by Unlock

  • QuestionHow are the two jitterbugs different? Which is better for low vision person? One is 49.99 the other is 99.99

    Asked by Brownie.

    • Answer The Lively Flip is a simple to use flip style phone with several of the same features as the original Jitterbug Flip. We have made changes to include some new features such as the ability to listen to the radio and added an alarm clock. The buttons on the new Lively Flip are slightly different, and now include a left/right arrow button. For additional information, please visit our website. You may also contact our Customer Care at 1-800-733-6632.

      Answered by Lively

  • QuestionAd says keep your old number...I have Verizon...Can activation, including keeping my old number, be done from home or do I have to travel to BestBuy which is over 40 miles away?

    Asked by Marbenjes.

    • Answer You can purchase the phone from Best Buy without paying the activation fee. Bring it home and follow the activation instructions in which a representative of Great Call will stay on the line with you until activation is complete. You can keep the old number. The tech can transfer 9 numbers for you and can instruct you how to add all the other numbers you need.

      Answered by DonW

  • Questionwil it work as ahot spot on att

    Asked by will.

  • QuestionAre Skype and google maps supported on this device?

    Asked by KaiKusanagi.

  • QuestionCan this phone be connect with Verizon Wireless?

    Asked by Yong.

    • Answer No. Only Great Call service.

      Answered by Cheer

  • QuestionCan this phone be added to my current AT&T plan?

    Asked by Captain.

    • Answer I asked Great Calls this question. The rep said no, these phones work only on Great Call accounts.

      Answered by DrJay

  • QuestionCan I use this phone with my current telephone network provider or do I have to switch providers?

    Asked by Tony.

    • Answer You cannot. They made the SIM extremely difficult to take out and you will wait a long time on hold to get anyone to answer with the number they provided, which you do have to call in order to activate the SIM to purchase a plan. Then can you stick your phone provider sim in there, after you cancel the plan you just bought from GreatCall.

      Answered by Dennis