A:AnswerThank you for your interest in our products and services. The Lively Flip’s phonebook can be updated via the MyGreatCall.com account, directly on the phone, or by calling our Operator Services from the Lively phone.
A:AnswerAll Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website.
A:AnswerThank you for your interest in our products and services. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of products and rate plans. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website.
A:AnswerTo access your Voicemail, from the Main Menu, select Phone and press Ok. Select Voicemail and press Ok. The phone calls your voicemail. Listen to the prompts and press the corresponding buttons on the keypad. You can find these instructions on page 39 of your user guide. If you need further assistance, please call us at (800) 733-6632, between the hours of 5am and 7pm Pacific Time.
A:AnswerHi Bud, thank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website, www.greatcall.com. GreatCall may be able to port in a phone number from another current carrier. Port-in requests may occur immediately or may take 1 to 3 business days (5 to 7 business days if porting a landline). Once the phone is activated please call Customer Service to transfer the number. We can be reached at 1-800-733-6632, between 5 a.m. and 7 p.m. Pacific Standard Time, seven days a week.
A:AnswerHi Jt, thank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website, www.greatcall.com.
A:AnswerHello, GreatCall may be able to port in a phone number from another current carrier. Port-in requests may occur immediately or may take 1 to 3 business days (5 to 7 business days if porting a landline). Once the phone is activated please call Customer Service to transfer the number. We can be reached at 1-800-733-6632, between 5 a.m. and 7 p.m. Pacific Standard Time, seven days a week.
A:AnswerHello Sammy, thank you for your interest in our Lively Flip. The Lively Flip is an easy to use, flip style phone that does not have access to the internet. If you wish to browse the web or watch videos online, we recommend that you take a look at our Jitterbug Smart 2 smartphone.
A:AnswerHello, although your contacts will not automatically transfer upon activation, you will have the ability to add contacts online at mygreatcall.com or over the phone with one of our friendly Customer Service advisors. If you need any assistance, we ask that you please call our Customer Service Team at 1-800-733-6632.
A:AnswerHello, we would like to thank you for your interest in the Lively Flip. No, the Lively Flip does not require a Wi-Fi connection. You can view details about the Lively Flip on the Product Support page of our website. For more information, please contact our Customer Service Team at 1-800-733-6632.
A:AnswerHello, we would like to thank you for your interest in the Lively Flip. Yes, we do offer voicemail service on the Lively Flip. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of products and rate plans with a broad range of usage limits. Our rate plans can be viewed on our website, www.greatcall.com.
A:AnswerHi, thank you for your interest in our GreatCall products. You may add a new line of service to your account. Please contact our Customer Service at 1(800)733-6632 between 6am – 6pm, Pacific Time, for further assistance.
A:AnswerHi, thank you for your interest in our GreatCall products. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of affordable plans that include our Emergency Services for as low as $24.99/month, before taxes and fees. If you have any further questions, please contact our Customer Service at 1(800)733-6632 between 6am – 6pm, Pacific Time.
A:AnswerThe Lively Flip phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage.
A:AnswerHello Penny, the Lively Flip phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage.
A:AnswerHello, GreatCall may be able to transfer your phone number from another carrier. We ask that you activate the phone first with a temporary phone number then you can call our Customer Service at 1-800-733-6632 between 6am and 6pm Pacific time to request the transfer. We will need information that can be found on your Verizon bill and a transfer PIN that will need to be set up with Verizon prior to the request.
A:AnswerHello, the Lively flip phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage. The Lively Flip phone does have larger buttons.
