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My understanding is that your "contract/service agreement" is set up through "Jitterbug". Call the Customer Service number which comes with the phone's literature. I'm not sure, but think the provider you connect with will be a subsidiary of Verizon.
Sorry, there was a problem. Please try again later.Great question! Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most dependable wireless network. Service is based on the coverage in your area and even in a good coverage area, things such as weather, building materials, topography and other environmental considerations associated with radio technology also affect service and service may vary significantly within buildings. However, our phones are not locked but we cannot guarantee they will be compatible with other networks.
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