Lively™ - Jitterbug® Smart3 Smartphone for Seniors - Black
User rating, 4.1 out of 5 stars with 522 reviews.
4.1(522 Reviews)- 379 Answered Questions
If received today, the last day to return this item would be Aug 27. Learn more ˃
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Description

Lively™ phone plans and health & safety packages.
Stay connected with flexible and affordable plans from Lively.
Compare Lively plansFeatures
EASY TO USE
With a large screen, list-based menu and voice typing, the Jitterbug Smart3 is designed to be easy to use from the moment you turn it on.
STAY CONNECTED
Staying connected with family and friends is easy with a powerful speaker, long-lasting battery and video chat.
GET HELP AT THE TOUCH OF A BUTTON
Get help in emergencies big or small from certified Urgent Response Agents, day or night.
AFFORDABLE AND RELIABLE
Lively offers unlimited talk and text for just $19.99/month with data plans as low as $2.49/month. And you're backed by 100% U.S.-based live customer service with coverage powered by the nation's most reliable wireless network.
ACTIVATE WITH LIVELY
When your phone arrives, contact a friendly Lively agent or visit lively.com. Select your desired minutes, text and data, then add a Lively Health & Safety Package (Jitterbug Smart3 is not compatible with other wireless carriers).
Key Specs
- Voice Assistant Built-inGoogle Assistant
- CarrierLively™
- Wireless Technology4G LTE
- Operating SystemAndroid 10
- Internal Memory32 gigabytes
- Screen Size6.22 inches
- Water ResistantNo
- Front-Facing Camera5 megapixels
- Rear-Facing Camera13 megapixels
- Internet ConnectableYes
- SeriesLively Smart
General
- Product NameJitterbug® Smart3 Smartphone for Seniors
- BrandLively™
- No-ContractYes
- Data Plan RequiredYes
- Device ManufacturerAlcatel
- Phone StyleSmartphone
- Model Number5007SJBS3
- SeriesLively Smart
- ColorBlack
- Color CategoryBlack
Compatibility
- Voice Assistant Built-inGoogle Assistant
- Bluetooth EnabledYes
- NFC TechnologyNo
- Charging Interface(s)USB Type C
- Model FamilyJitterbug Smart
- SIM Card SizeNano SIM
- SIM Card SlotsSingle SIM
Features
- UnlockedNo
- Email CapableYes
- Keyboard TypeTouch Screen
- Built-In GPSYes
- Voice ActivatedYes
- Wireless ChargingNo
- Social Media and Messaging ServicesSMS, MMS
- Large ButtonsYes
- Shock ResistantNo
- Stylus DockNone
- Headphone JackYes
Display
- Screen Resolution1520 x 720
- Touch ScreenYes
Imaging
- Integrated CameraYes - Front and Back
Power
- Battery Capacity3500 milliampere hours
Network
- Wireless CompatibilityWi-Fi
- 4G LTE Band2, 4, 5, 12
Included
- Stylus IncludedNo
Dimension
- Product Weight5.6 ounces
Warranty
- Manufacturer's Warranty - Parts1
- Manufacturer's Warranty - Labor1
Other
- UPC889063512718
Customer reviews
Rating 4.1 out of 5 stars with 522 reviews
(522 customer reviews)Rating by feature
- Display Quality4.5
Rating 4.5 out of 5 stars
- Camera4.3
Rating 4.3 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
Features
Display Quality5 out of 5Camera5 out of 5Battery Life5 out of 5Rated 5 out of 5 stars
Best phone
||Posted .Owned for 1 week when reviewed.I would recommend this phone to someone . If anyone out there looking for a great phone for the loved one this is it.
Features
Display Quality5 out of 5Camera5 out of 5Battery Life5 out of 5I would recommend this to a friendFeatures
Display Quality5 out of 5Camera4 out of 5Battery Life2 out of 5Rated 5 out of 5 stars
Finally a phone he can use.
||Posted .My husband is 80 years old and it is very difficult for him to learn new things. The Verizon store embarrassed us and I left crying. Today I am crying because the young men who helped us were so caring. Chance and another employee were patient and professional. My husband now has a phone that will keep him safe and he feels so empowered by the ability to text and easily answer his calls. Thank you for a great protect and priceless people on your staff. Everyone was delightful.
Features
Display Quality5 out of 5Camera4 out of 5Battery Life2 out of 5I would recommend this to a friendFeatures
Display Quality2 out of 5Camera2 out of 5Battery Life2 out of 5Rated 2 out of 5 stars
Think twice before buying this phone.
||Posted .Owned for 1 week when reviewed.My wife and I bought this phone for her 90+ year old father. He is still active and we needed to get him a phone that would allow for apps such as Waze to be added. If you have ever watched the TV ad for this phone it makes it seem like the perfect cell phone solution for an older person. Unfortunately this phone and the service leaves a lot to be desired. The phone itself is not very large. My wife and I have Iphon 12's and that would be a better size phone. This phone is closer to an Iphone 7 in size. The display at the Best Buy store was damaged so we did not get to actually see the phone before purchasing it. My mistake. The phone is too small. There is really no way to make the words on the phone larger than any other cell phone either so that is a questionable claim made by Lively. The upper volume is not nearly as loud as my Iphone at its highest setting. For a phone advertised for old people that is poor. You have to pay extra for the emergency button service. The Lively ad makes it seem like that is included. It is not and costs an additional $10 per month. Setting the phone up was a pain in the butt but maybe that is because I don't have an Android phone. Another gripe I have with this phone was the phone number Lively tried to assign to it. We wanted an 864 area code (South Carolina). We bought the phone from a Best Buy in the 864 area code. When we called Lively to set the phone up and activate it they gave us a 909 area code (Southern California). Not even close to South Carolina unless you think 2400 miles is close. It took my wife over two hours working with various Lively employees to get the phone number changed. Even the Lively Supervisor couldn't figure it out at first but finally did. The only positive is that this phone cose much less than an Iphone. Bottom line, I would not buy this phone again. A good Iphone would have allowed for a bigger screen, larger fonts, louder volume and a better experience. This phone and the Lively service leave a lot to be desired.
Features
Display Quality2 out of 5Camera2 out of 5Battery Life2 out of 5No, I would not recommend this to a friendFeatures
Display Quality5 out of 5Camera5 out of 5Battery Life5 out of 5Rated 5 out of 5 stars
EXCELLENT FOR FRAIDY CATS LIKE ME!
||Posted .Owned for 3 weeks when reviewed.i am seriously in love with this phone! it's my very first "smartphone" , and i was terrified at first, but it is so easy to learn to use, and the mic/speaker makes it so easy to hear,talk and especially text is just amazing! i'm learning the camera functions too, thanks to the excellent user guide and tutorials, i'm so thankful i decided to give it a shot! and believe me, if this computer illiterate can make this phone work in a happy way, SO CAN YOU! GIVE IT A TRY!
Features
Display Quality5 out of 5Camera5 out of 5Battery Life5 out of 5I would recommend this to a friendFeatures
Display Quality4 out of 5Camera4 out of 5Battery Life4 out of 5Rated 4 out of 5 stars
Mr. Frank
||Posted .Owned for less than 1 week when reviewed.My first one was damaged because it was accidentally thrown into the wash machine and dryer in a pair of mtpants. Up unti that time I liked it. I bought a new second one and it was found to be defective.MANY hours lost here to get it replaced. Finally replaced and it is just fine!
Features
Display Quality4 out of 5Camera4 out of 5Battery Life4 out of 5I would recommend this to a friendFeatures
Display Quality5 out of 5Camera4 out of 5Battery Life4 out of 5Rated 4 out of 5 stars
Great little phone!
||Posted .Owned for 1 month when reviewed.Love the phone. Learning to use functions I have not used before. My only reason for not giving the phone of five star is because of the location of the five star on the phone. It is easy to hit the star accidentally, although easy to cancel the call immediately. I would definitely recommend this phone, especially to users not adept at computers and other like kind devices.
Features
Display Quality5 out of 5Camera4 out of 5Battery Life4 out of 5I would recommend this to a friendRated 4 out of 5 stars
Nana's wonder phone
||Posted .Owned for 3 weeks when reviewed.I am thrilled at being able to send texts for the first time in my 88 years. I have no knowledge in the world of technology so I can't use all there is for me. I hope to find someone who can tutor me in all the wonders that await me.
I would recommend this to a friendFeatures
Display Quality5 out of 5Camera4 out of 5Battery Life5 out of 5Rated 5 out of 5 stars
Jitterbug Lively Smart Phone
||Posted .Owned for 1 month when reviewed.I'm very satisfied with my new Jitterbug Lively Smart phone. It's so much easier to use than my last phone; and the fact that it comes with a nice compact instruction booklet that shows you step-by-step how to do things is the best. I was never the type to keep my cell phone on all the time, but I do this one, I even have a daily alarm scheduled to ring each morning Just in case my internal alarm clock doesn't wake me up. It has a nice soft ring that doesn't jolt you out of your chair or bed. All around a pleasure to have, Thanks Jitterbug for making a phone with the older generation in mind.
Features
Display Quality5 out of 5Camera4 out of 5Battery Life5 out of 5I would recommend this to a friend
Q: QuestionI am buying the Jitterbug Smart 3 at Best Buy today. Do they set up the phone in the store? Or do I take it home and call Lively to set it up?
Asked by Bob.
- A:Answer I believe that they will set the phone up for you at Best Buy if you have all of the correct information needed to create the account. In our case we were transferring phones and didn't have all of the information they needed when we bought the phone. We had to take the phone home and call Lively after we collected the necessary information.
Answered by Anonymous
Q: QuestionWhat carriers support this device - ex. Verizon, ATT...?
Asked by JamieBelle.
- A:Answer Verizon
Answered by STEWNOMONEY
Q: QuestionHow much is the monthly service?
Asked by azcomplady.
- A:Answer Great question! Lively has a variety of plans with data so you can choose the one that works best for you. Our value plans are as low as $14.99 per month, with unlimited talk and text for $19.99 per month. A data plan is required for our smartphone, which you can add to either plan for as low as $2.49 per month. And with no long-term contracts or cancellation fees, you can switch plans at any time!
Answered by Lively
Q: QuestionWhat is the difference between this new Lively Smartphone and my current-year-old Jitterbug? Is it worth upgrading (i.e., spending the money?)
Asked by Vals.
- A:Answer Great question! The new Lively Smart phone has the features you’ve grown to love on your Jitterbug – a list-based menu and large font, on a larger screen – with a new dual camera, a longer lasting battery and more memory for storage. The Lively Smart also has a dedicated voice assistant button so you can call or text using your voice, and help guides right on the phone if you ever need help using the features of your new phone. As with your Jitterbug Smart, you will still have access to Urgent Response and other health and safety services to help keep you connected, safe and healthy.
Answered by Lively
Q: QuestionI'm a senior who does not use most of the bells and whistles on my smartphone. This seems to have everything I need. Is there some key feature that I might miss?
Asked by Gull2112.
- A:Answer This sounds like the perfect phone for you! The Lively Smart includes everything you want to do, from calling and video chatting with family, to sharing photos and getting directions, organized in a single list on one screen with large, legible letters. It even features voice typing, which makes writing emails and texts effortless. The Google Play Store lets you download additional apps and there are also how-to guides right on the phone if you ever need help learning new features.
Answered by Lively
Q: QuestionI have a LG flip phone that I have used for more than a decade. Can my phone number and contact phone numbers be transferred to the Lively?
Asked by Barney1.
- A:Answer Great question! Lively allows you the option to transfer your cell or home phone number, as long as your number is still available. There are instructions on how to do so included with the box -- just make sure you do not cancel your previous service until the transfer is complete. The contacts would need to be manually entered and our friendly Customer Advisors can assist with that. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans with data so you can choose the one that works best for you.
Answered by Lively
Q: QuestionHi. Can the end-user simplify the interface even more? For example, the only choices being phone, text, and video call?
Asked by Spaceman.
- A:Answer Great question! Our Jitterbug Smart 3 provides you the option to customize your main menu , allowing you to remove apps from the main screen if not needed.
Answered by Lively
Q: QuestionI can only hear my voicemail messages when I activate the speakerphone. I want to be able to hear them privately. Is there a specific volume control or other adjustment I need to make to hear my messages with the phone to my ear?
Asked by Anonymous.
- A:Answer What a great question! Yes, you have the ability to listen to your voicemail messages both on and off speaker phone. When you want to listen to your voicemail messages, tap on “Voicemail” from the main menu and then tap on the message you would like to listen to. You will have two options presented to you; Play and Speaker. To listen to the message through the phone earpiece, tap on the “Play” option. To listen to the message through the speaker simply tap the “Speaker” option. For more details on the Lively Smart, please visit the support page of our website www.lively.com.
Answered by Lively