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Hello jome! We are sorry to hear about your concern with your Washer. Please see the link for some troubleshooting tips. bit.ly/48WvrlW If this does not resolve your concern, we would recommend a local certified technician in your area. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
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