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For anyone reading this and see that HP has answered the question. HP does not refurbish PC's for Best Buy and therefore the answer that is given does not answer the question. The question should've been answered by the refurbish-er or JoySystems who refurbishes laptops for Best Buy. Unless you get an answer by JoySystems do not expect the fingerprint scanner to be operational. Also as you can see from the pictures there's a MicroSD slot but it is covered with a cap. So this hardware cannot be used and is not in the specifications nor is the biometric fingerprint scanner.
Sorry, there was a problem. Please try again later.Thank you for the question. The fingerprint reader should be cleared during refurbishment so that you can set it when you set up the laptop.
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