A:AnswerYou probably have both installed. Goto finder and type word and look if both icons show up. And then open the newer one. You can have multiple versions installed.
A:AnswerHave you tried creating a Microsoft account outside of the Microsoft Student Home and Office Setup? I would try with a browser, and if there is an issue with that browser, I would attempt to use a different browser. Try multiple basic troubleshooting, and if that does not solve your problem, contact Microsoft for assistance.
A:AnswerThat's correct. So long as what you bought isn't the Office 365 service, then you own this software forever. Compatibility updates are included, but when 2020 or other features occur, yours won't update to those unless you buy them as well. With Office 365, the subscription service, you get those services yearly. Don't forget the email you used to activate your product because if you ever need to re-download the software to a different computer, it is attached to that email key.
A:AnswerThis is a one time purchase that lasts as long as you have the PC or MAC computer. You only renew if you are upgrading for example from Office 2016 to the new office 2019 or if you use Office 365 which is subscription based where you pay for access to Office on a monthly or yearly basis.
A:AnswerThis version of Office 2019 Home & Student is meant to be used locally. It is a classic Office experience where you use the apps on you PC or MAC. If you require an online version of Office then you want office 365.
A:AnswerAfter installing the software go to START and you should find the programs in the start menu - from there if you right click on the program icon you can select where you want the program located ( desktop and/or taskbar ).
Hope this helps.
JAMD
A:AnswerYes, this product should be compatible. For information on system requirements, please go here: https://www.microsoft.com/en-us/microsoft-365/microsoft-365-and-office-resources?ms.officeurl=systemrequirements%3fms.officeurl%3dsystemrequirements&rtc=1#coreui-heading-ve4oosr
A:AnswerYou will need to deactivate its redemption on the original device and follow these instructions here for installing it on the new device: https://aka.ms/AA4rq32.
A:AnswerYou would need to reinstall them. If you connected them to your Microsoft Account you should be able to manage them from there and reinstall them on your new device after you deactivate it on your previous device. You can learn more about reinstalling Office Home and Student 2019 here: https://aka.ms/AA4rq32.
A:AnswerI agree - I hate the "chat" option which is usually less than helpful. Person to person is still the best for most support issues, especially technical. The Geek Squad is very reliable and they are nearby.
![Front. Microsoft - Office Home & Student 2019 (1 Device) [Digital].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6402/6402557_sd.png)
![Alt View 11. Microsoft - Office Home & Student 2019 (1 Device) [Digital].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6402/6402557cv11d.jpg)
![Alt View 12. Microsoft - Office Home & Student 2019 (1 Device) [Digital].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6402/6402557cv12d.jpg)
![Alt View 13. Microsoft - Office Home & Student 2019 (1 Device) [Digital].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6402/6402557cv13d.jpg)
![Alt View 14. Microsoft - Office Home & Student 2019 (1 Device) [Digital].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6402/6402557cv14d.jpg)
