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Microsoft - Surface Laptop 4 - 13.5” Touch-Screen - AMD Ryzen 5 Surface Edition with 8GB Memory - 256GB SSD - Platinum

Model:: 5PB-00027/5PB-00001; |
SKU:: 6455189

User rating, 4.6 out of 5 stars with 403 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 21-37 of 37 questions

QuestionIs the Ram upgradable??
Asked 4 years ago by Lou.
- Answer No, the memory may not be upgraded.
  Answered 4 years ago by MicrosoftOutreachTeam
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Questioncan i transfer my files from my old surface 4 to a new machine
Asked 4 years ago by Anonymous.
- Answer Yes
  Answered 3 years ago by JasonR
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QuestionHi, we have a BenQ 2k external monitor with 2440 resolution, I wanted to know, if it supports the resolution of the external monitor, thanks for you help
Asked 4 years ago by About2kmonitor.
- Answer It should work just fine with that monitor, just make sure you have the adapter to get their from usb c
  Answered 3 years ago by Liam
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QuestionWill this run Windows 11
Asked 4 years ago by Irish.
- Answer Yes, Surface Laptop 4 supports Windows 11.
  Answered 4 years ago by MicrosoftOutreachTeam
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QuestionDoes this have HDMI connection?
Asked 4 years ago by Scott.
- Answer This has 1 charging port, 1usb C and 1 USB port. You can use a USB c to HDMI adapter or a USB dock to use HDMI out
  Answered 4 years ago by Craig
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QuestionIs surface laptop 4 printer adaptable?
Asked 4 years ago by Anonymous.
- Answer Yes
  Answered 3 years ago by JasonR
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QuestionWhen will this be available in stores?
Asked 4 years ago by Sunny.
- Answer Now available
  Answered 3 years ago by JasonR
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QuestionWhen will this restock in gold?
Asked 4 years ago by jojo.
- Answer Surface Laptop 4 is available in Matte Black, Platinum, Ice Blue and Sandstone.
  Answered 4 years ago by MicrosoftOutreachTeam
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Questionis ram and storage upgradeable or is it integrated?
Asked 5 years ago by UPGRADES.
- Answer Thank you for your question. The internal storage and memory of Surface Laptop 4 may not be expanded, however you may expand its storage space by connecting it to an external hard drive.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionHow many cores and threads is the AMD processor. What is the base clock?
Asked 5 years ago by tech.
- Answer Great questions. The AMD Ryzen 5 4680U has 6 CPU cores, 12 threads, and a base clock of 2.1 GHz.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionBacklit keyboard?
Asked 5 years ago by Pammy.
- Answer Yes, Surface Laptop 4 has a backlit keyboard.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionDo you currently have this laptop available at any bestbuy location in platinum color?
Asked 5 years ago by Anonymous.
- Answer Thanks for the question. Surface Laptop 4 is available in Platinum, however availability can vary per store.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionDoes the Surface 3 and 4 still come with the Windows 10S or do they now come with the Windows 10 Home instead?
Asked 5 years ago by Itari.
- Answer Thanks for the question. Surface Laptop 4 comes with Windows 10 Home.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionDoes this laptop have an SD card slot?
Asked 5 years ago by Michi.
- Answer Thank you for the question. No, Surface Laptop 4 does not have a SD card reader.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionWhat is the ram speed for the amd model?
Asked 5 years ago by Bob.
- Answer Thanks for the question. Surface Laptop 4 has LPDDR4X RAM.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionHi, I would like to purchase this exact laptop with cool metal. How can I do that ? There are not any options to choose
Asked 4 years ago by Tata.
- Answer I would go into your local best buy and ask for custom service in the PC and laptop section.They were very helpful and if they don't have what you are looking for they can look at other stores and have you pick it up or they can have it delivered to their store and they will contact you when your order arrives.
  Answered 4 years ago by Happypurchase
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QuestionWhats the difference between this computer and the Surface Laptop 3 besides the Processor ?
Asked 5 years ago by Izzyb.
- Answer That pretty much says it all by the answer Microsoft gave the Surface 3 had the same features so its just a bunch of hype.
  Answered 5 years ago by Izzyb
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Showing 21-37 of 37 questions