Questions & Answers

Q: QuestionCan you turn off Windows Home "S" to download non Microsoft applications?

Asked 5 years ago by SVSx.

• A:Answer Thank you for asking! Yes, Windows 10 may be switched out of S mode, however doing so is permanent. For more information on how to do this, please go here: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-10-4f56d9be-99ec-6983-119f-031bfb28a307

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIf I purchase Microsoft Word and Excel will it work?

Asked 5 years ago by Laptop.

• A:Answer Yes, Microsoft Word and Microsoft Excel will work on Surface Laptop Go. To find a plan that best fits your needs, please visit our website: https://www.microsoft.com/en-us/microsoft-365?OCID=AID2100139_SEM_4c2abfb4254210baf031e048b94662e4:G:s&lnkd=Bing_O365SMB_Brand&ef_id=4c2abfb4254210baf031e048b94662e4:G:s&msclkid=4c2abfb4254210baf031e048b94662e4

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes it come with Microsoft Office?

Asked 5 years ago by Christy.

• A:Answer No. Our new Surface Go did not come with Office; we purchased a separate subscription to Office 365.

  Answered 5 years ago by TPD123Verified Purchase

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Q: QuestionCan the touch screen be turned off in the settings?

Asked 5 years ago by James.

Q: QuestionWill this run iTunes

Asked 5 years ago by Tony.

Q: QuestionI am considering getting this model for my 80 year old Mom who uses her current tower/desk top model for e mails, pictures and general correspondence...does it permit a mouse (USB or blue tooth) and will it serve her needs now and future?

Asked 5 years ago by Markus.

• A:Answer For the sake of simplicity, you might want to look at some Chromebook options. The Surface Go will definitely meet her needs, but be aware that it has just a single USB-C port. You can certainly use a Bluetooth mouse, but for USB devices, storage expansion, or external monitors, you will probably want a USB-C hub that will increase the number and variety of ports.

  Answered 5 years ago by TPD123Verified Purchase

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Q: QuestionCan you load other programs on it from third parties?

Asked 5 years ago by Franklin10.

• A:Answer Too general a question. The general answer is to check the requirements on the software you are interested in.

  Answered 4 years ago by luislast

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Q: QuestionCan it connect to chromecast?

Asked 5 years ago by Anonymous.

Q: QuestionQ: Can I install MS Office 7 on it from a CD if I use a portable disc drive---in other words, will the laptop's OS accept that program?

Asked 5 years ago by Harv.

• A:Answer There's no such thing. If you mean MS Office 2007, it may or may not, since it is so old. Recommend you use a newer office suite. There are ways to get Office free, or use another, compatible suite (Google / Google Workspace · Apple Office Suite / iWork · Apache Open Office · WPS Office · Dropbox Paper · FreeOffice · LibreOffice, and others).

  Answered 4 years ago by luislast

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Q: Questiondoes it include a compact disk drive?

Asked 5 years ago by Northslope.

• A:Answer Thank you for the question. Surface Laptop Go does not have an optical drive.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan I install MS Office 7 on it from a CD?

Asked 5 years ago by Harv.

• A:Answer No, Surface Laptop Go does not have an optical drive.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHow much ram on surface

Asked 5 years ago by Deedee.

• A:Answer Thanks for asking. This product offers 4 gigabytes of system memory.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this computer good for editing pictures and videos?

Asked 5 years ago by Snuffie.

• A:Answer yes

  Answered 5 years ago by Deeny

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Q: QuestionWill turbo tax download and work.

Asked 5 years ago by Tron442.

• A:Answer Asked and answered elsewhere. :)

  Answered 4 years ago by luislast

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Q: Questionwhat is base speed of the processor ?

Asked 5 years ago by nivia.

• A:Answer Thanks for asking! Surface Laptop Go has a base speed of 1.0 GHz.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan this laptop handle playing Fortnite? Thank you :)

Asked 5 years ago by Courtney.

Q: QuestionCan you FaceTime on this computer?

Asked 5 years ago by Nat.

• A:Answer Thank you for your question. Unfortunately, FaceTime is not supported on Windows 10 devices such as Surface Laptop Go.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHow much Hz does this laptop have?

Asked 5 years ago by Anonymous.

Q: Questioncan you add external storage?

Asked 5 years ago by bren.

• A:Answer You absolutely can add an external HD.

  Answered 5 years ago by JuMPerVerified Purchase

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