Questions & Answers

Q: QuestionCan you attach an external monitor to a surface pro

Asked 8 months ago by bym.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer Yes

  Answered 8 months ago by Peter

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Q: Questionis this item compatible with the respondus browser?

Asked 9 months ago by Student1.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Sapphire

• A:Answer Hi Student1, and thanks for your question! The Snapdragon X Elite processor is compatible with Respondus/LockDown. Please check https://www.qualcomm.com/products/features/windowsapps to see other popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com

  Answered 9 months ago by Snapdragon team

  
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Q: Questionwill the model run on TMobile 5g

Asked 9 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer yes, it should

  Answered 9 months ago by ChetS

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Q: QuestionWhich model has 5G/LTE connectivity?

Asked 9 months ago by Bil.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

Q: QuestionIs there an input to plug in a headset or earphones?

Asked 9 months ago by Hi.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

Q: QuestionCan I opt out of or disable Copilot/AI? I don't really want to use it.

Asked 9 months ago by okayyy.

• A:Answer Yes no need to keep it on

  Answered 8 months ago by Adeleines

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Q: QuestionDoes this product include the keyboard? Surface Pro - Copilot+ PC - 13” - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Edition)

Asked 10 months ago by CC.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer nope, keyboard and pen is extra. It is overpriced for adding keyboard and pen.

  Answered 9 months ago by ChetS

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Q: QuestionCan this handle photography editing? Such as Adobe Lightroom and Photoshop?

Asked 10 months ago by DarkDucky.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer Hello David, and thank you for taking the time to ask your question. Many Adobe apps are already supported on Snapdragon processors and more will be released soon. Find out more at: https://helpx.adobe.com/download-install/kb/arm-processors.html

  Answered 10 months ago by Snapdragon team

  
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Q: Questionwil it handle complex graphic creation

Asked 10 months ago by kb.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

• A:Answer Hi kb, Snapdragon processors support a wide range of apps with more being added every day. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com

  Answered 10 months ago by Snapdragon team

  
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Q: QuestionWhat is the version of the wifi adapter, WiFi 6 or WiFi 7?

Asked 10 months ago by LWRGuy.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

Q: QuestionIs this model upgradeable, for instance from System 11 to Syetem 12, when available?

Asked 10 months ago by Sherri.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

Q: QuestionDoes it allow you to have a cellular data

Asked 10 months ago by JackJack.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

Q: Questioni have a microsoft surface pro model 1796, (windows 10, several years old) It has a removable kbd/cover, will this old kbd work with this newer model of the surface pro?

Asked 10 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum

Q: QuestionSD card?

Asked 10 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Sapphire

Q: QuestionHow can i purchase one with eSIM 5G capability or how to add eSIM capability which says optional or which model should i buy for an eSIM built in?

Asked 11 months ago by Gustrastnoz.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

Q: QuestionCan you use a bluetooth keyboard with this?

Asked 11 months ago by Keyboard.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer Yes , I use it

  Answered 11 months ago by Anonymous

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Q: Questioncan i install Windows 11 professional edition on it?

Asked 11 months ago by Amit.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Platinum

• A:Answer Yes you can. It comes with Windows 11 Home. I purchased a Windows 11 Pro key from Best Buy. Inputted the key in Windows. The system had to download some additional componets from Microsoft, but after that was done I had Windows 11 Pro

  Answered 11 months ago by RPage

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Q: QuestionWill it join an AD hosted domain?

Asked 11 months ago by Mjh1954.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Dune

Q: QuestionWill this unit work with a HDMI external monitor?

Asked 11 months ago by kittywoaclue.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune