
Rating 4.6 out of 5 stars with 1397 reviews
4.6- Overall Performance (505)
- Portability (331)
- Battery Life (232)
- Processor Speed (218)
- Screen Quality (134)
- Included Accessories (6)
- USB Ports (5)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
A smart, reliable device that delivers
Im genuinely impressed with my new microsoft surface pro. From the moment I turned it on, it felt fast, smoth and thoughtfully designed. the screen is crisp and vibrant, making everything from streaming videos to reading and working easy on the eyes. the design is sleek and lightweight making is easy to carry around and comfortable to use for long periods. The battery life has been solid, lasting much longer than expected. overall, the device is a great choice for anyone looking for a reliable, high wuality device that balances performance, portability and ease of use. I am more than happy with this purchase and wound absolutely recommend it.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black
Posted by dbrown
- Rated 5 out of 5 stars
Surface pro 11 13in
I recently purchased the Microsoft Surface Pro 11 13-inch from Best Buy with the Snapdragon X Plus processor, 16GB RAM, and 512GB storage, and honestly it has exceeded my expectations. The performance is extremely smooth for everyday use, multitasking, streaming, studying, and even running multiple applications at once without lag. The 16GB RAM makes a huge difference because everything feels fast and responsive. The display is beautiful and very sharp, and the overall design feels premium and lightweight. It’s easy to carry around for school, work, or travel without feeling bulky. Battery life has also been really impressive compared to older laptops I’ve used. I was also surprised by how quiet and cool the device stays while running. Apps open quickly, browsing is smooth, and overall the Surface Pro feels very optimized. The keyboard is comfortable to type on and the touchscreen adds a really nice experience. Buying through Best Buy was also a great experience. The product arrived in excellent condition, setup was simple, and everything worked perfectly out of the box. Overall, this is an excellent 2-in-1 laptop/tablet for students, professionals, or anyone who wants a fast and portable device with premium build quality. Definitely worth the purchase.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
Posted by Sajeels
- Rated 5 out of 5 stars
Great product
It’s a great product from Microsoft as the Laptop works amazing and it’s a great deal for the price which we are paying to use this product. The Oled display is the best thing which has better performance than any other displays. Also it has a great processor which used for multi tasking and gaming. Mainly the battery is on the money. Really a great and worthwhile option as compared to many other laptops in the market. Finally the most popular thing I like is its convertible into a tablet as well. Easy carry and less weight.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
Posted by SAIKUMARREDDYG
- Rated 5 out of 5 stars
Exceptional Performance and Design
I’ve been using this laptop for over a month now, and I’m beyond impressed by its performance, sleek design, and functionality. The display is crystal clear, with vibrant colors that make every image pop—perfect for both professional design work and casual streaming. The battery life is outstanding; I can easily go a full day without needing to recharge, even with intensive multitasking. The build quality feels premium and durable, making it worth the investment. One of the standout features for me is its speed and efficiency. Whether I’m running multiple software applications simultaneously or editing large files, it handles everything seamlessly without lag. The lightweight design also makes it super convenient to carry around. Overall, this laptop is a powerhouse that delivers everything you could ask for—power, portability, and style. I would highly recommend it to anyone looking for a top-tier device for both work and entertainment.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
Posted by Luisariasji
- Rated 5 out of 5 stars
Love my Surface Pro 11 Oled Screen
I had some (a lot) of problems with defective units. I purchased the first unit from Microsoft and it ran very hot with about 5 hour battery life, so I returned it. Since all the reviews were so good, I decided that it was a one time thing and purchased my second from Best Buy. Unfortunately, this one failed too. One of the USB Ports failed. Best Buy exchanged it with another without any problem. The Flex Keyboard also failed and I was ready to give up, but Best Buy exchanged it for a new one also without any hassles. --Except for the travel time :( This time though, I got what I expected and it was worth it. I get 10-11 hours battery time, which is twice what my Surface Pro 8 got, and it's about 3 times faster. It runs everything I throw at it with a few minor problems. The screen gorgeous. I purchased this with a 512GB drive and upgraded it to 2TB. In short, I love the machine, I love the Flex keyboard, especially the haptic touch pad. I can't think of anything I don't like about the Surface Pro 11. O yeah, I also upgraded Windows 11 home to pro, -- another good investment.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
Posted by apalix