“Our Moto e-6 had bloated battery. Does this have a replace-able (remove-able) battery? Is the Android 12 version installed update-able? Assume we can use with AT&T pre-paid $25 in-store cards....or online account.-Right? Prefer Motorola answer if possible”

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• Battery not replaceable but works well with every provider and prepaid!

  Answered by ClaudiusC 2 years ago

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• Hi FRUGAL, We appreciate you expressing your interest in our product. the Moto G Play 2023 phone has a non-removable battery and this phone launched with the Android 12 operating system, is scheduled to continue to receive security updates and upgrade to Android 13. You can check this link for the Motorola security information here: https://motorola-global-portal.custhelp.com/app/software-security-page/g_id/6806. For AT&T prepaid card concerns, we suggest contacting the seller or AT&T to confirm and for further details. You may also check this link for the phone's specifications here: https://www.motorola.com/us/smartphones-moto-g-play-gen-2/p?skuId=856. -Mitch

  Answered by Motorola Customer Care 2 years ago

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