Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1437 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,437 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Storage space

    Rated 4 out of 5 stars

    My thoughts exact

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great.the camera is great n the sound is great. Needed a phone quickly and one of the options was this phone..got an unexpected deal on it..only wish it had more space.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    woweeee

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 Moto G phones before and I was thoroughly satisfied with them. Only negative thing was a new one didn't pop up when my last phone was stolen!!!!! Seriously, The size is perfect and it takes great photos! I recommend this to anyone who is seeking quality at an excellent price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this wonderful feedback that you shared with us, CatherinedJ. We are delighted to hear you are enjoying the phone's functions, and we thank you for recommending our brand. We are happy to have you as part of the Motorola family. Please also join our official community at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a phone for my child just to make calls, and it’s a great phone for a low price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ArturM, Thank you for your feedback! We're glad to hear the phone is working well for your child’s needs. It's great to know you're getting reliable performance at a budget-friendly price. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good cell

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cellphone, The battery lasts a long time, I have dropped it several times and nothing has happened to it, truly a good purchase for the price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      we're glad you love the features of your recent Motorola device Samsungalaxys23ultra. Thank you for choosing Motorola mobility and for putting your trust in us. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phones for the kids - not so much for adults

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these phones, one for each of my two kiddos, 5/8. After a week both love them, they had old iPod touches and although I feel those ran smoother than these at times, I think it’s getting the job done. Eventually we will pass the torches down (iPhones) as time progresses, but each phone works great, games run smoothly, cameras not too bad, and battery life is decent. Very affordable, and with expandable memory, I’d say $200.00 well spent.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear that both of your kiddos are loving their new phones, Steven. It sounds like they're doing a great job for their needs, especially with smooth gaming, decent cameras, and good battery life. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    It good for the morning bought for

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my church use it good but it sometimes response slow and it takes longer time that comes on and it battery not that too strong

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Patrick, Thank you for sharing your feedback. We're glad the phone is serving you well for church use, but we're sorry to hear about the slow response and battery concerns. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Quality is Way above my expectations

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and durable. Great Camera with quality far above its price .

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing price for an amazing phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone for the price! It is slim and nice. We needed an unlocked phone for our international travel to put an international sim. This phone works great for that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My Moto

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's a excellent phone for all the basic functions you might be looking for in a smartphone. The camera is surprisingly good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Motorola cell phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as my work cell phone for a new job I started. It works great and I am happy with my purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the phone, Donna. We're glad to hear that it's been working great for you as your work cell phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Moto 2023 cell phone for teens

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought two Moto 2023 cellphones for my teenager’s and they love them. The phones come on right away ,picture quality is top-tier. Your quality is awesome.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JerneyF! We’re thrilled to hear about your fantastic experience and truly appreciate the positive rating you gave us for your recent purchase. Don’t hesitate to connect with us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Nate MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    What a great value of a phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With over 15 years of using a flip phone I made the choice to get a Motorola G phone and have flipped out on what I have missing out on. Easy to navigate and the battery life is outstanding! So many options and the emoji's are over the top. A great decision!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JamesB! We appreciate you being a Motorola device user and for taking the time to share your experience. Remember, we're here for you whenever you need any help. Don't forget to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en for more updates. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Moto joke

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone memory or storage is min. Phone moves very slowly. Im use to a samsung and this Phone has some similarities but there's some big differences as well. Battery life is great on it! You can use the phone the whole day before needing to recharge. Also i like the Hello Moto ringtone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, LakeciaM. We're sorry to hear that you're experiencing concerns with phone memory or storage and that the phone is moving slowly. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    G-Play 2023 unlockd-Navy Blue

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good for the price. Pictures are good. SIM- does not come with a sim card because it is unlocked.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, RedDog. It's good to know that you're satisfied with the phone, especially the picture quality. And yes, it's common for unlocked phones not to come with a SIM card, allowing users the flexibility to choose their own carrier. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Cell Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible cell phone. Best Buy ever! On sale for $99.00. Out performing expensive cell phones. Functioning perfectly. Does everything you could ask for in a cell phone. Outstanding.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tommy1, We're happy to see that this phone meets your expectations and everything works for you. Your recommendation is highly appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    It’s decent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I bought it for my five-year-old who broke his previous phone. I was able to cover this one with a screen protector and a case. The phone is nothing special. The camera is just OK. But it’s for five-year-old who thinks it’s absolutely wonderful. It’s loud and clear. The picture is decent. So far the battery life is excellent.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback and for being a proud owner of one of our Motorola devices, Watchman. Make sure to stay connected with us on our official community page for all the latest updates. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    seems like a decent phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems like a decent phone, though I haven't switched from the old phone completely. the one thing that bugs me about this phone is it constantly turning down the brightness but I think I just haven't figured out how to make it stop. I'm not that good with tech even as a Gen-Zer

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User375, We’re glad to hear that you’re finding the phone to be decent overall. We understand how the brightness concern can be frustrating, and we’re here to help you get it sorted out. It sounds like the adaptive brightness feature might be adjusting automatically based on your surroundings. You can try disabling it by going to Settings > Display > Adaptive brightness, and turning it off. This should give you more control over your screen brightness. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola - Moto G Play 2023 (unlocked).

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. I was told by a salesman from another store that I should get a new sim card though rather than use the one that I got from my Motorola G6. Apparently, the technology does change at the tower level? So I might do that. It all works though and the google IA system is a little better I think. Don't like the primary clock feature though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap phone that is good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cheap phone that does everything you would expect at this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality/Great Price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty great for the price. It has a nice looking design plus it comes unlocked. Can’t ask for more :)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for acknowledging the great value our phone offers, itsvity! We're glad you appreciate its design and the fact that it comes unlocked. We aim to provide quality products at accessible prices. You may join our Moto G Play 2023 community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

Sponsored