“If this phone is compatible with my carrier ATT why. Does this phone not recognize my ATT sims card?”

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• I believe you just need to go to their store and they can fix that. You may have a non working sim card now. Unsure otherwise as Cricket works great!

  Answered by dpydee 4 years ago

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• Hi Judy, It should recognize the SIM card if the phone you purchased is an unlocked phone. We stand by our phones, we'd like to know more details. Write us an email at [email protected]. -Jess

  Answered by Motorola Customer Care 4 years ago

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