A:AnswerThanks for your interest, MJ. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Moto G Power (2021) has been tested and carrier-certified to work on Metro PCS. - Mike
A:AnswerHi JasonG, Thank you for your inquiry. Do you mean to format as an internal storage or portable storage? Kindly check the link expand your memory by using a micro SD card here: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/156403#:~:text=Erase%20SD%20card-,Go%20to%20Settings%20%3E%20Storage.,Touch%20%3E%20Storage%20settings%20%3E%20Format. If you have any questions, we are always ready to help. Write us an email at supportforums@motorola.com. -Mitch
A:AnswerHi NeedANewPhone77, Thank you for your inquiry and interest in our product. Our Moto G Power 2021 is unlocked phone and it should work with Assurance Wireless and Qlink. We suggest to contact Assurance Wireless and Qlink to confirm and for further details. -Mitch
A:AnswerHi tommy2,
Thank you for your inquiry about our product. As per checking, this phone is unlocked to major US carriers. As for Good to Go, we suggest checking with them first to see if this is compatible with their service. You can also check our list of carriers that supported the Moto G Power 2021: https://www.motorola.com/us/carrier-compatibility. - Frank
A:AnswerHi Skuks, We appreciate your interest in our product. Yes. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Mitch
A:AnswerYes, works really well. But you must have ear phones plugged in to be the receiver antenna unless you are really close to a radio stations broadcast antenna.
A:AnswerHi Snick, Thank you for your inquiry. Yes. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Mitch
A:AnswerI believe you just need to go to their store and they can fix that. You may have a non working sim card now. Unsure otherwise as Cricket works great!
