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Questions & Answers

Page Showing 141-160 of 241 questions
  • QuestionHi I want to gift this to my cousin. She lives in the Philippines. Can she use this there? Thank you!

    Asked by LynP.

    • Answer Hi International, Thank you for your inquiry! Our phones should work in the Philippines, though we cannot guarantee that all features will be supported. We recommend checking with your mobile service provider to confirm that the SIM will operate correctly. Please also note that Motorola phones are only covered under warranty in the country or region where they are intended for sale, so we do not recommend purchasing a phone in one region for ongoing use in another. -Mitch

      Answered by Motorola Customer Care

  • QuestionIn the device specifications on this best buy app, it shows that the device's ram is 24gb. Is it true?

    Asked by Rabbit.

    • Answer I forget exactly what it was. I believe 8GB with a RAM booster that makes it feel like 24GB. It is in the description on the web site and give you more details. The devise is very responsive and works as good as any other phone on the market. The price point is great for what you got in my opinion. It works great for the way I use my phone.

      Answered by Robert116

  • Questionwill this phone work with att prepaid?

    Asked by kj.

    • Answer Hi Kj, Thank you for your inquiry and interest in our product. Yes, the Moto G Power 5G 2024 phone is compatible with AT&T. Because you mentioned AT&T prepaid service, we recommend contacting AT&T prepaid support or visiting an AT&T store so they can verify activation requirements and assist with setting up service on your specific plan. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone compatible with Cox Mobile?

    Asked by AntB77.

    • Answer Yes it js

      Answered by TravisG

  • QuestionWhat's the ram

    Asked by Manuel.

    • Answer The actual ram is 8gb(+4g ), but on Motorola's official page they say that using speed boost it can be up to 24gb.

      Answered by TonyR

  • QuestionCan I use it in Bangladesh ?

    Asked by Aminul.

    • Answer Yes, as long as it's unlocked (I think they all are now), it should work in Bangladesh. You'll have to get a Local SIM to use while you're there, but that should be it.

      Answered by Good

  • QuestionDoes it have car play?

    Asked by Spider.

    • Answer No, because that's specifically an Apple feature. However, you can use Android Auto to perform the same things.

      Answered by Good

  • QuestionWill it work with Safelink ?

    Asked by Anonymous.

    • Answer Yes, it will work. The Moto G Power 2024 is listed as a compatible device on the SafeLink website.

      Answered by Good

  • QuestionIs this phone compatible for Micro Sim as pr description?

    Asked by PhukiNangEenaMoo.

    • Answer No, unfortunately it is not compatible with a micro SIM card. However, if you have a micro SIM card, your mobile service provider may be able to provide you with a nano SIM replacement, or you can use the phone's eSIM functionality if supported by your carrier.

      Answered by Good

  • Questionif this phone does not have a back button then how does one go back to previous app?

    Asked by Anonymous.

    • Answer it does have a back button

      Answered by user987317

  • QuestionIs this compatible with Pure Talk network?

    Asked by Anonymous.

    • Answer Yes, since Pure Talk uses the AT&T network, and the Moto G Power is approved for use with AT&T and other carriers that run on the same network.

      Answered by Good

  • QuestionBest Buy lists 24GB RAM. Is this true?

    Asked by Anonymous.

    • Answer Yeah

      Answered by TravisG

  • QuestionWhy is the product description of this phone says it does not have esim capabilities?

    Asked by Esimnomad.

    • Answer It does have eSIM functionality, but it does not support 2 physical SIMs. You can use one eSIM and one physical SIM. But, you can only have one of each.

      Answered by Good

  • QuestionIs this phone compatible with Truconnect?

    Asked by Howie.

    • Answer Sorry, I have no experience with Truconnect. I'd think that Truconnect would be able to answer your question.

      Answered by Anonymous

  • QuestionHow is the ease of transferring old phone data?

    Asked by Donna.

    • Answer Very easy, and I'm not even close to being a techy, I'm an old 70 something guy that doesn't have a clue and I did it.

      Answered by DavidC

  • Questionwhat is the warranty on the Moto G Power 2024 phone and what does it cover?

    Asked by Anonymous.

    • Answer Thank you for your inquiry. Motorola devices, including the Moto G Power 2024, come with a standard one-year limited manufacturer’s warranty from the date of purchase. This warranty covers defects in materials and workmanship that occur under normal consumer use. If a manufacturing defect is found within this period, Motorola will repair or replace the device or in-box accessories at no additional cost. However, the warranty does not cover physical or liquid damage, normal wear and tear, cosmetic damage, or any issues caused by unauthorized repairs or use of non-Motorola accessories. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhat is the IPS rating of this phone?

    Asked by OmarMN7strings.

    • Answer 69 or 68

      Answered by WilliamS

  • Questionis it compatible with tello

    Asked by Anonymous.

    • Answer Thank you for your interest in our product. The Moto G Power 2025 phone is compatible with T-Mobile’s network. Since Tello operates on T-Mobile’s network, your phone should work with Tello. We recommend contacting Tello directly to confirm full compatibility and ensure all features, such as calls, texts, and data, will work properly. You can check this link to see all of this phone's compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionI would like to know this phone show me with dual sim card slot, Is it could put two nano sim the same sim card slot? And other questions is mine sim card come from china carrier with roaming service not us carrier sim card , available to work

    Asked by Francis.

    • Answer Hi Francis, Thank you for your inquiry. Moto G Power 2025 phone supports Dual SIM functionality with 1 physical Nano SIM and 1 eSIM. It does not have two physical Nano SIM slots, so you cannot insert two physical SIM cards into the same slot. Regarding your SIM card from a Chinese carrier, our phones are designed to work with compatible carriers in your region. While the phone should support international roaming, we cannot guarantee that all features will work with a SIM from another country. We also recommend checking with your mobile service provider to confirm compatibility. Please note that Motorola phones are only covered under warranty in the country/region where they are intended for sale. You can check the link for the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640006US. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone can use in Egypt

    Asked by Amal.

    • Answer Yes

      Answered by Jason