A:AnswerHi MacGyver! We appreciate your interest in our Motorola devices. Just a heads up, the fingerprint sensor on this particular device is actually located on the power key. If you want more information, you can check out this link: https://help.motorola.com/hc/3509/14/pdf/help-moto-g-power-5g-2024-14-na-en-us.pdf. Hope this helps! -Ythan
A:AnswerThank you for expressing an interest in our product. Yes, Our phones should work in Argentina where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch
A:AnswerThank you for your interest and inquiry in our product, Ray1. The Moto G Power 5G 2024 phone does not come with 256GB of storage. You can check this link for the phone's specifications here: https://www.motorola.com/us/smartphones-moto-g-power-5g-gen-2/p. -Mitch
A:AnswerHi jassfo, this device works with all major US carriers, as per our carrier compatibility chart available at https://www.motorola.com/us/carrier-compatibility. If you're using Cricket or Mint, we suggest verifying with them beforehand to confirm compatibility with their network. For any other questions, feel free to reach out to us via email at [email protected]. -Ythan
A:AnswerWe appreciate your interest in our product. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Moto G Power 5G 2024 Unlocked phone is not compatible with Tracfone (CDMA). However, this phone works with Tracfone (GSM). -Mitch
A:AnswerWe appreciate your interest in our product. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Moto G Power 5G 2024 Unlocked phone is not compatible with Tracfone (CDMA). However, this phone works with Tracfone (GSM). -Mitch
A:AnswerHi Q, Thank you for your inquiry. The Moto G Power 5G 2024 phone supports up to 30W wired charging, though charging speed may vary by carrier, with some supporting 10W or 20W. Charging adapters are typically sold separately, and availability and pricing can vary. We recommend checking directly with Best Buy, as they can provide details on compatible chargers they carry and current pricing options. -Mitch
A:AnswerUnfortunately No. Since it would require manufacturing different phones for different places, it is not a built-in function of the phone. And due to Liability issues it was not prudent to build that feature into a phone someone could take to a region where it's not legal to record both sides of a conversation without consent.
A:AnswerThank you for reaching out, Kat. The IMEI number is a unique identifier for each Motorola device and is essential for verifying carrier compatibility. You can find the IMEI number on the box of your phone or by navigating to the Settings on the device itself.(Please dial *#06# or go to Settings > About phone > Status > IMEI/MEID information) Since you need the IMEI to check compatibility with your carrier, you'll need to have the phone in hand to retrieve this information. For further assistance on carrier compatibility, please visit the following link: https://www.motorola.com/us/carrier-compatibility. -Mitch
A:AnswerHi Tg, thanks for your interest in one of our Motorola devices and for taking the time to post this. e would like to verify if you have already reached out to your point of sale to be assisted further on this matter. If not, we highly encourage you to do so as they are in the best position to provide you with the appropriate assistance. Should you have any further questions or concerns, please don't hesitate to contact us at [email protected].
A:AnswerHi LouLou, Thank you for your inquiry. The Moto G Power 5G 2024 phone is designed to work with an OTG connection. However, it doesn’t have a dedicated quick toggle in the quick settings menu for OTG and we cannot guarantee the compatibility and functionality of the accessories to work on this device. -Mitch
A:AnswerThank you for your inquiry and interest in our product. Yes, the Moto G Power 5G 2024 phone does support a wireless charging feature. You can check the link for the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/g-power-5g-gen-2/pmipmgh35m7?pn=PB000007US. -Mitch
A:AnswerBeware, beware, beware.... I am shopping for a new Motorola phone right now to replace the 2020 Moto G(7) Supra I am retiring. I bought it unlocked and used it on Cricket. The problem is it was shipped with Android 10 and has the latest update on 2-10-2021.
The phone is GREAT. or was. Now I can't transfer it to another carrier because the Android version is too old and not supported and the phone is now weirdly locked(read not-supported) by Motorola. Therefore, in order to keep my same number and port to a new carrier, my current carrier is sending me a free phone with Android 14 and helping me port it to a new carrier.
A bit nice on there part. All said, there were issues dealing with their Customer Support, the issue remains Motorola not upgrading software levels like other manufacturers do.
I WAS shopping here hoping that had changed since I loved my MOTO G. Now, reading your response, is sending me back to Samsung....
Just being up front with you!
A:AnswerThank you for your inquiry, BRAG1. The Moto G Power 5G (2024) phone is designed to support a wide range of applications and devices. To ensure compatibility with the FreeStyle Libre 3 Diabetic sensors, please check the FreeStyle Libre 3 app’s compatibility guide. -Mitch
