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Questions & Answers

Page Showing 21-40 of 237 questions
  • QuestionDoes this phone support wireless charging?

    • Answer Yes, this phone supports wireless charging.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Motorola phone have bluetooth?

    • Answer Yes, this Motorola phone is bluetooth enabled.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the Motorola G 5G or power include the charging block?

    Asked by CV.

    • Answer Hi CV, Thank you for your inquiry. The Moto G Power 5G 2024 phone includes a USB Type-C cable in the box, but the charging block (power adapter) is sold separately. You can use any compatible USB-C power adapter for charging. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow many Android upgrades will this device receive?

    Asked by Accountant78.

    • Answer Hi AntiTrump, Thank you for expressing an interest in our product. The Moto G Power 2025 phone will receive 1 Android OS upgrade and 3 years of security maintenance releases (SMRs) to keep your device secure and up to date. You can check the link for phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640007US. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow many esim's can this phone store and manage ? Can i store multiple esims without having to continuously delete the one I am using ? Using for travel can I have one esim and one physical sim active at the same time, one for calls one for data ?

    Asked by Java62.

    • Answer Hi Java62, Thank you for your inquiry. The Moto G Power 5G 2024 phone supports 1 physical Nano SIM and 1 eSIM. You can store multiple eSIM profiles on the device, but only one eSIM profile can be active at a time alongside the physical SIM. For travel purposes, you can indeed have one physical SIM and one eSIM active simultaneously. This allows you to use one SIM for calls and the other for data, or any combination that suits your needs. You can check this link for the phone specification here: https://www.motorola.com/us/smartphones-moto-g-power-5g-gen-2/p?skuId=1072. -Mitch

      Answered by Motorola Customer Care

  • QuestionIam not upon all electronics. Iam a senior citizen but I do need a cell phone to communicate with my family. Only use phone for calls. texting and pictures. Had a "smart phone" that was smarter than me. Will this accommodate my needs?

    Asked by Gloria.

    • Answer Thank you for reaching out, Gloria. We completely understand your situation and we're here to help. The Moto G Power 5G 2024 phone could be a great fit for your needs. While it is a smartphone with many features, it is also user-friendly and can be customized to suit your preferences. You can visit the link for the phone specifications here: https://www.motorola.com/us/smartphones-moto-g-power-5g-gen-2/p?skuId=1072. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs the sound any better on the new Motorola Moto G power 2024? The sound on the Motorola Moto G power 2021 that I have is so tinny that it's unpleasant to listen to music on it. Does music sound any better played on the new Motorola Moto G power 2024?

    Asked by Libby1203.

    • Answer Thank you for expressing an interest in our product, Libby1203. Moto G Power 5G 2024 offers superior sound quality, making it an excellent choice for those who prioritize audio performance in their mobile devices. The Moto G Power 5G 2024 is equipped with large stereo speakers that deliver enhanced clarity. You can enjoy your favorite content at higher volumes without sacrificing sound quality. The combination of large stereo speakers and advanced audio technology ensures that sound remains clear and crisp even at louder volumes, enhancing your listening experience.The inclusion of multidimensional Dolby Atmos sound technology further elevates the audio experience on the Moto G Power 5G 2024. Dolby Atmos creates a more immersive audio environment by adding height to the soundstage, allowing you to perceive sound as coming from all directions. This means you'll experience new levels of detail and immersion in your favorite content, whether you're listening to music, watching movies, or playing games. You can check this link for the phone's specifications here: https://www.motorola.com/us/smartphones-moto-g-power-5g-gen-2/p?skuId=1072. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhat wireless charging devices are recommended for use with the moto g power 2025?

    Asked by Liza.

    • Answer Hi Liza, Thank you for your inquiry. The Moto G Power 2025 phone supports Motorola’s 15W wireless charging. We recommend using any Qi-compatible wireless charger that supports at least 15W for the best performance. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone support two physical SIMs?

    Asked by 11355.

    • Answer No. One physical and one esim.

      Answered by NasirA

  • QuestionWhy is Best Buy advertising this phone with 24GB of RAM, when Motorola says it only has 8GB of RAM?

    Asked by NoFool.

    • Answer Hi NoFool, Thank you for your inquiry. The Moto G Power 5G 2025 phone comes with 8GB of built-in RAM. However, with RAM Boost, the phone can use a portion of the internal storage to virtually expand the RAM up to 24GB total (8GB physical + up to 16GB virtual). Best Buy’s listing refers to this maximum combined RAM capacity when RAM Boost is enabled. This feature helps enhance multitasking and overall performance, especially during heavy use, but it’s important to note that only 8GB is physical RAM. You can visit this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640006US. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone have a FM radio and stereo speakers?

    Asked by RadioHead.

    • Answer Despite what the answer from the Motorola tech says, the Moto G Power 2025 DOES NOT have a FM tuner, according the the official Motorola specifications page. https://en-us.support.motorola.com/app/answers/detail/a_id/184283/p/30

      Answered by Anonymous

  • QuestionDoes this phone have 2 SIM card? thinking of traveling internationally, will want to be able use a foreign SIM.

    Asked by Thinking.

    • Answer This phone has 1 physical SIM card slot. It does support eSIM though so you can have 1 physical and 1 eSIM at the same time.

      Answered by bzm3j81

  • QuestionWill this phone be fully compatible and function smoothly on GSM networks outside the U.S.?

    Asked by Laplac.

    • Answer Hi Laplac, We appreciate you expressing your interest in our product. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow much RAM? 4Gb, 6Gb, 8Gb? Thank you

    Asked by Vik.

    • Answer 8

      Answered by Anonymous

  • QuestionI have Cricket wireless service with my current phone; can I use my current activated Cricket sim card with this phone?

    Asked by inquiring.

    • Answer Yes, real simple. You can use it with any carrier. The phone does have a SIM card slot so yeah you should just be able to pop in the SIM card in the phone should work as normal now depending on some carriers I'm not too sure what the policies are of cricket. If it doesn't immediately work, you put the SIM card in the old phone call cricket wireless don't ask for the IMEI number that's on the box or if you go into the phone dialer means just the little phone icon and you press star *#06* a menu will pop up that has the IMEI number but I'm pretty sure a cricket. You just popped the SIM card. You already have into the phone. It should work if you already purchased the phone it's a good phone. Good luck with it hope this helps out.

      Answered by TeckJ

  • QuestionCam apps be installed on SD card?

    Asked by Anonymous.

    • Answer Thank you for your inquiry. Moto G Power 5G 2024, apps cannot be installed directly to the SD card, as applications are designed to run from the phone’s internal storage for performance and security reasons. The SD card can be used to store photos, videos, music, and other personal files, and some apps may allow limited data to be moved, but the main app itself must remain on internal storage. You can check this link for the phone specifications here: https://en-us.support.motorola.com/app/answers/detail/a_id/178714/~/specifications---moto-g-power-5g---2024. -Mitch

      Answered by Motorola Customer Care

  • Questionwhere is the fingerprint scanner located on this phone?

    Asked by Jay.

    • Answer Thanks for reaching out, Jay! The Fingerprint scanner is located at the phone's side power button. For further specification, you may visit this page: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?srsltid=AfmBOooMLf_zgLxptNeAfKvvT17LVMvF0S1glv7RMXmqjmWKlfyRDiTn&pn=PB640006US -Jess

      Answered by Motorola Customer Care

  • QuestionI reside in US and will use this phone mostly in US. However, if I travel to Taiwan, will I be able to use their local prepaid sim card (this phone is listed as Universally unlocked)?

    Asked by John.

    • Answer Hi John, Thank you for expressing your interest in our product. Yes, our phones should work in Taiwan, where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another, as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone take a 1 TB card??

    Asked by Stevo.

    • Answer Hi Stevo, Thank you for your inquiry and interest in our product. Yes, Moto G Power 2025 phone supports expandable storage via a microSD card, and it is compatible with cards up to 1TB in size. You can check this link for the phone's specification here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640006US. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone support video out via usb-c?

    Asked by Republicansaretheproblem.

    • Answer Hi Republicansaretheproblem, Thank you for your inquiry regarding the Moto G Power 2025's capabilities. The Moto G Power 2025 phone does not support video output via USB-C. As an alternative for video outputting, we recommend considering Chromecast, which offers seamless wireless streaming to compatible displays and supports a wide range of apps and content. -Mitch

      Answered by Motorola Customer Care