A:AnswerHi Ben, our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. - Mike
A:AnswerHi AZMike, The device supports VoLTE. Please see this link to see all of this phone's supported features: https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p. -Jess
A:AnswerYes, Jess. The device is unlocked and works with major carriers in the US. You can check this link to see all compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Jess
A:AnswerHi NK, If you look at this page, https://motorola-global-portal.custhelp.com/app/software-upgrade/g_id/1949#gs=eyJndWlkZUlEIjo1ODAxLCJxdWVzdGlvbklEIjoxLCJyZXNwb25zZUlEIjoyNywiZ3VpZGVTZXNzaW9uIjoidGNra1VLZXAiLCJzZXNzaW9uSUQiOiIyRXpPUUtlcCJ9. The device is expected to receive Android 11. Please check the link to know more information. -Jess
A:AnswerNot yet. That is controlled by the manufacturer after they have tested are all drivers and control language there is no restriction however stopping it
A:AnswerYes, the bootloader is unlockable but you have to register with Motorola and agree that it will invalidate your manufacturer's warranty and that you assume all responsibilities for possibly damaging your phone, including but not limited to "bricking the device" which could turning it into an expensive paperweight, before they will provide you with the bootloader unlock code. I would wait at least a year from the date you bought the phone before requesting the unlock code, so the warranty will already be expired.
Notes:
Unlocking the bootloader with the code will also reset the phone back to factory settings except that the bootloader will now be unlocked.
Motorola provides instructions on their support website on how to perform the bootloader unlock using a PC connected to the phone via a USB cable, using the appropriate drivers for your PC and adb (Android Debug Bridge) program.
A:AnswerHi Bill, Thank you for your inquiry. XT2113-2 is Moto One 5G Ace Unlocked phone and XT2113-5 is Moto One 5G Ace for AT&T phones. You can check the link for the phone specification here: https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p. -Mitch
A:AnswerThanks for your interest. The Motorola One 5G Ace has been designed to support Wi-Fi Calling. However, Wi-Fi Calling is carrier-specific. I would suggest contacting your carrier to check if the phone will work with Wi-Fi Calling or you can check our carrier compatibility page here: https://www.motorola.com/us/carrier-compatibility to see if you preferred carrier supports Wi-Fi Calling on our device. - Mike
A:AnswerNo, Presurized. The device doesn't support wireless charging. However, this phone supports rapid charging and can support up to 15W charging. -Jess
