“I want to activate the eSIM on my new Moto Zazr+ 2023 with H2O Wireless, but H2O said they do not support using eSIM on Zazr+ 2023. Is this true? If not, would you please reach H2O Wireless to resolve this issue?”

1-1 of 1 Answer

• Hi CChen, Thank you for your inquiry. We understand your concern about activating the eSIM with H2O Wireless. The Moto Razr+ 2023 phone does support eSIM functionality. However, the availability of eSIM activation depends on your carrier's compatibility and policies. If H2O Wireless has informed you that they do not currently support eSIM activation for this model, we recommend confirming with their technical support team for any updates or further clarification. Unfortunately, we are unable to directly contact carriers on behalf of our customers. However, we suggest escalating your inquiry within H2O Wireless and referencing their eSIM policies for Android devices. -Mitch

  Answered by Motorola Customer Care 1 year ago

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