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Hi CChen, Thank you for your inquiry. We understand your concern about activating the eSIM with H2O Wireless. The Moto Razr+ 2023 phone does support eSIM functionality. However, the availability of eSIM activation depends on your carrier's compatibility and policies. If H2O Wireless has informed you that they do not currently support eSIM activation for this model, we recommend confirming with their technical support team for any updates or further clarification. Unfortunately, we are unable to directly contact carriers on behalf of our customers. However, we suggest escalating your inquiry within H2O Wireless and referencing their eSIM policies for Android devices. -Mitch
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