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Customer Ratings & Reviews

Your price for this item is $549.99
The previous price was $999.99

Customer reviews

Rating 4.5 out of 5 stars with 437 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Rating 4.2 out of 5 stars with 15 reviews

Customers are saying

Customers have good things to say about the compact size, external screen, and battery life of the phone. They appreciate the unique design and the fact that it can be used as a regular phone or folded into a compact size for easy storage. While some customers have concerns about durability, data transfer, updates, and the lack of wireless charging, overall, customers seem to be pleased with the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 437 reviews
  • Pros mentioned:
    Battery life, External screen

    Rated 5 out of 5 stars

    Razr+ ROCKS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this phone and its features. I am so glad I chose the Razr+ over the Basic Razr. The front screen is a MUST HAVE !!! I love the fact that I can answer and make calls, texts, emails, access the calendar, play games, check the weather and even check Social Media all from the front screen . The camera quality is so crisp and clear, and can also take pictures with it being closed. There is even a feature where a silly face pops up to make your children look at the camera and smile when taking pictures. I also love how easy it is to access the flashlight, by just shaking the phone while closed. The battery lasts so long on this phone, and it doesn’t take long to get a full charge. I would definitely say this phone was worth the purchase price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun to have this flip phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this yesterday and tested one day and a half. Pros: Cool look and design. Internal screen is great and you can barely notice the crease while using it, just like a regular smartphone. External screen also has great display quality and is easy to customize. A lot of tasks can be done on it. For games, I tested SimCity Buildit, it works well and smoothly. Camera is more than enough for daily use. I'm not a phone camera fan so just compared it to my XS Max. Photos are brighter than iPhones. Battery life is decent, don't have to charge overnight. Charging speed is fast with Moto 30W charger. Cons: Random software/settings bugs. Auto-brightness on external screen always jumps to very dark and then jumps back to bright (but not happen on internal screen under the same lighting) Others: You may need some time to get on with dual screens, but overall it is fun to have and meets all the requirements of a smartphone. DON'T use non-official internal screen protectors, this may void your warranty

    I would recommend this to a friend
  • Pros mentioned:
    External screen
    Best Buy Employee

    Rated 5 out of 5 stars

    Conversation Starter

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone!! The flip portion is really cool, it's definitely a conversation starter and it's really satisfying to hang up phone calls by flipping it closed. It's very useful to look at/control Spotify, calendar, messages, emails, weather, notifications, calculator and set alarms, etc. from the outside screen. Battery life is not bad, it's not going to be as good as a full size phone but still plenty and charges SUPER fast wirelessly and with Quick Chargers. It actually feels very sturdy but I put a Zagg Bridgetown case on it - which makes me feel far more confident using this awesome phone. Fast enough to run all my apps, plenty of storage space to download music and hold all my photos/memes. Good sound quality from the built-in speakers, and the Bluetooth distance is great when hooking up to my portable speakers. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The RAZR is Back!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folding phones in general are VERY dependent on your taste. If you like the latest trends in tech, then folding phones are awesome. But if you’re a regular joe schmoe who does manual labor or anything related, you WILL break this phone. It’s a matter of when, not if. I personally like it because it’s a great way to experience stock android while also getting the best in folding technology, at least when it was new. The only downside for most people is the camera system. They’re not bad or anything, but for $1000 MSRP, it’s a bit underwhelming. The lack of a telephoto is a big downside for me personally, although I consider the ultra wide to be even more important, so it is what it is. Battery life was awesome, easily able to get all day if I minimize my usage to just the 3.6 inch cover display. In 2024 though, I would recommend getting the updated models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Flip to Rule the ALL for 2023

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only benefit for me of the bigger Fold-style phones is that they have usable outside screens. This brings that to my preferred Flip-style form factor and I LOVE IT. Apps I've been loving having access to on the outside: - Camera - YouTube & YouTube Music - Messaging Apps (SMS, Telegram) - Social Media (Discord, Twitter, Reddit, etc.) - Email! - Pokémon GO - Most everything else you can think of (only a few exceptions so far) Some apps might look a bit odd in the aspect ratio of the outside screen, but you have the ability to either: - Make the app take the more space (including the camera area) - Make the app take less space to give you access to buttons that may have been hidden by the cameras - Flip the phone over to the big screen for everything else Compared to my most recent Samsung Z Flip 4: - WAY more useful when closed - Love the Motorola gestures for camera and flashlight access (no buttons needed!) - Screen quality is very similar (both great) - Similar Battery Life (but slower charging) - Camera quality was a bit better on the Flip, but totally fine for me - Less accessories available for the Razr+ (for now at least) So glad Motorola included wireless charging this time around as I've become so accustomed to it. That along with the more stylish look vs the leaked Samsung Z Flip 5 made this a no brainer for me.

    I would recommend this to a friend
  • Pros mentioned:
    External screen

    Rated 5 out of 5 stars

    Great flip phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has really stepped up their game with their last couple of releases. I've owned flip phones before, including the first Moto Razr and Samsung Flip 4. Great battery life, better than the z flip 4, and the external screen is very usefull, unlike the flip 4. You can open, and use any app. I'm hearing, though, that the Galaxy Flip 5 might have a larger external screen. The Moto Razr has a less noticeable crease, and runs on Motos version of stock android. It also conects well with my Moto wireless android auto adapter in my car. Nothing to complain about it, so far. Pictued is the retro Moto Razr home acreen you can activate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small But Big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola is a hit or miss for people. Motorola is a hit for me . I have had the RAZR 5G, Edge+ 2022, G100 & G200, and now the RAZR+ 2023. All great devices. The only downside to Motorola devices are updates. Motorola and Asus do not offer many updates, maybe one or two for most of their devices. Going forward this may change. If updates are a must have on your check list Motorola devices are not a good options. I like the RAZR because it is foldable, fast, good camera,and easy to carry on the go. It is a show stopper because of the small form factor and it can do so much. Ready for is by far my favorite feature of this device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone! Definitely gets peoples attention and a convo going! Only cons are privacy screen protector aftermarket aren't great! Can't fold much or it'll get air bubbles but other than that it's a great phone! Has a great camera as well! Great battery life as well!

    I would recommend this to a friend
  • Pros mentioned:
    External screen
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent flip

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a satisfying phone to use. The external display reminds me of how much I enjoyed compact phones. And when I need a huge screen, I flip it open. What always bothered me with the Z flip series was it felt like there was no point to flipping besides cool factor. But with this external display, it actually makes sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is like a magic trick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like Captain Kirk every time I answer a phone call on this thing. It's fabulous, the camera is actually really decent on this phone. 960 frames per second slow motion?! Wow! I took a video of a bee the other day it was crazy. Fold the phone halfway and have a video conversation with somebody handless. Folded halfway and it becomes a tripod for you anywhere to film. I'm still finding cool new hacks for this phone and I've only had it for a couple of months. Thank you Motorola for finally making something cool. After the Moto mods.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Razr + 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the full front screen.Form factor is the best for compactness. Fingerprint unlock is fast and flawless. Screen is bright. Pure android with just minimal moto overlay.

    I would recommend this to a friend
  • Cons mentioned:
    Updates

    Rated 5 out of 5 stars

    Motorola Razr Plus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but Motorola is not a good company when it comes to updates so keep that in mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Razr 23 +

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok i like the phone but its very delicate the front screen broke while it was in my pocket the first week i had it and it cost $400 to fix it a big headache

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little gadget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good flip phone from Motorola, have all the bell and whistle, great design I love the big exterior display very bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired up with android google a amazing folding display and a decent set of speakers this has hands down became my gaming platform on the go just add a backbone controller

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I love it. I'm always getting compliments about it. Great photos

    I would recommend this to a friend
  • Cons mentioned:
    Durability
    Best Buy Employee

    Rated 1 out of 5 stars

    It’s True…..It Gets HOTT

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted to try it since it came out. Against all warnings I went and bought it, to compare it to the Galaxy Flip5. So first night setting it up; it was hot and I chucked it off to everything loading on etc, etc. Now this phone is just a Trap Phone for the Trap Phone so I’m not use it everyday outside for Monopoly Go (IYKYK), so no phone calls, no texts but I’m noticing all of these things in the notification tray…..Moto This and Moto That, and I’m like MOTO WHAT. Now I am a 80% iPhone person and I have the Galaxy Flip5 which I love but thing thing here as soon as I felt it I knew I didn’t like it. It didn’t feel solid like the Samsung. The Motorola blotwear is all over the phone as if it was 1999, it’s a bit much. But the thing that is making me take it back is because I took a look at my charger and I am seeing it is melted at the part that goes into the phone and I am done with it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      This is not the experience that we wanted you to have with us. We do hope that everyone is okay. We'd like to check up on you and see if there's anything that requires medical attention. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great everyday cellphone even though I use it as my work phone, I feel I can get more out of it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Debro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best flip phone ever customer service was great need more phone case options for this phone...but no glitches or dropped calls my only complaint is I need two fingers to turn the power off on the phone...

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We sincerely appreciate you taking the time to share your thoughts about our product, and we constantly work to provide good service for our product. Your feedback is highly appreciated. If you ever need help, give us a holler or reach out to our official Moto Razr Plus 2023 community page:
      https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent fold phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone its Light The batery its pretty good It Doesn't have many apps pre-installed So you can download what you wanted

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.2 out of 5 stars with 15 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about connectivity, reception, usability and design. Editors are less positive about reliability and camera and have mixed opinions about durability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 90/100 = Excellent quality.
  • TechRadarRating, 4.5 out of 5Philip Berne on July 11, 2023

    Motorola Razr Plus review: the phone you've been waiting forThe Motorola Razr Plus (or the Razr 40 Ultra outside the US) is more than just the best foldable phone you can buy (as far as flip phones go); it's an entirely new category of smartphone, offering more than any handset before it. With the phone

    Full Review
  • Tom's GuideJune 1, 2023

    Motorola Razr+ review: Better in every wayAfter two underwhelming foldables, the Motorola Razr+ blends style and utility into a package that goes after what content creators crave.

    Full Review
  • Digital TrendsJoe Maring on December 12, 2023

    Motorola Razr Plus review: the folding phone I've been waiting forThe Motorola Razr Plus is Motorola's latest flip phone foldable — and its sights are set on the Galaxy Z Flip. But is it any good? Find out in our review.

    Full Review
  • WIREDRating, 3.5 out of 5Julian Chokkattu on June 22, 2023

    Review: Motorola Razr+It's not hot pink, but this classic flip phone is cute and functional.

    Full Review
  • Android CentralRating, 4 out of 5June 22, 2023

    Motorola Razr Plus review: A great alternative to Samsung's Galaxy Z FlipThe Motorola Razr+ is the latest foldable to take on Samsung's Galaxy Z Flip lineup in the United States, bringing a stunning design and large cover display to the fight. But does it stand a chance ag The Motorola Razr+ is a great phone with a few

    Full Review
  • Android AuthorityRating, 4 out of 5Ryan Haines on July 4, 2023

    Motorola Razr Plus review: Should you buy it?After a few Razr-less years in the US, Motorola is back in a big way. Its new Razr Plus (or Razr 40 Ultra for international markets) is the company's most refined foldable, combining the largest cover screen currently available on a clamshell with

    Full Review
  • androidpolice.comRating, 4.3 out of 5WILL SATTELBERG on June 22, 2023

    Motorola Razr+ review: My new favorite foldableThe Moto Razr has been many things to many people. It was an early 2000s status symbol (only '90s kids understand), an early iPod alternative with full support for iTunes, several entries in Verizon's long-running Droid series, and finally, an

    Full Review
  • Phone ArenaRating, 3.1 out of 5Victor Hristov on April 22, 2024

    Motorola Razr Plus (2023) Review: Solid Galaxy Flip alternativeThe Motorola Razr Plus is gunning for the top spot in the flip phone space with an attractive design and powerful internals, but can it convince buyers to look away from Samsung?

    Full Review