“What would cause my Motorola razr 2024 to suddenly have a red screen and is there a fix to this problem? I've only had the phone a few months now.”
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Hi Gina, Thanks for reaching out, and we're sorry to hear about what you’re seeing on the display. Allow us to help. Please restart the phone to see if the display returns to normal. Next, check whether any accessibility or display settings have been changed, such as colour correction, colour inversion, or eye comfort features, and disable them if they are enabled. It can also help to boot the device into Safe Mode to determine whether a third-party app is influencing the screen appearance. If the red screen does not appear in Safe Mode, an installed app is likely contributing to the behaviour. You should also make sure the phone is fully updated by going to Settings and checking for system updates, as software updates can resolve display-related anomalies. If the concern persists after these steps, please email supportforums@motorola.com and our team will assist you further with additional diagnostics and support options. -Mitch
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