Can you confirm if the specific unit you are selling is factory unlocked by Motorola, not a carrier version? Can you check the SKU and confirm it is the unlocked model from Motorola, not AT&T, Verizon or T-Mobile? null

Question

Goodprice · Accepted Answer

Mine was factory unlocked and connected to verizon and zfinity with no problem.

Motorola Customer Care · Answer

Hi Gustavo, Thank you for your inquiry. Based on the product listing on Best Buy, the Moto Razr+ (2024) is described as an unlocked device, which means it is designed to work across multiple compatible carriers and is not tied to a specific network. While we don’t have direct access to Best Buy’s individual inventory or SKU-level verification, listings marked as “unlocked” on their site typically refer to factory-unlocked models provided by Motorola, not carrier-specific variants. For complete assurance, we recommend confirming the SKU directly with Best Buy. This will help ensure you are receiving the correct version. -Mitch

Answered by Motorola Customer Care 4 months ago

“Can you confirm if the specific unit you are selling is factory unlocked by Motorola, not a carrier version? Can you check the SKU and confirm it is the unlocked model from Motorola, not AT&T, Verizon or T-Mobile?”

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