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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 196 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the razr+ 2024 256GB's screen size, camera quality, battery life, and performance. Many appreciate its design and ease of use, along with the ample storage. However, some concerns have been raised regarding the hinge's durability. The phone's functionality and aesthetics are frequently praised, but users should be aware of potential issues with the folding mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 196 reviews
  • Pros mentioned:
    Overall performance, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great. I like the front screen features that the galaxy flip doesn’t offer. The AI always in the screen does get annoying, unless I actually use it. The processor is good enough to run multiple screens to watch different games at once. Signal seems better than my iPhone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoshB, We’re glad to hear you’re enjoying the features of your phone and that it’s meeting your needs, from multitasking to signal performance. It’s great to know the front screen and processor are enhancing your experience. Thank you for sharing your feedback and for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    External display is great! Needs wide camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone in prep for Clicks keyboard case. That in addition to the refreshing flip form factor was enough to have me leave iPhone. I've been using a 13pro until now, which has been great. Apple's iOS/ecosystem is great and smooth. The only drawback is no form factor variety. Build Quality 5/5 Phone feels great, and flips smoothly. Feels solid overall Software/Performance 5/5 Runs very smooth and fast! So much customizability and notifications to go through Features/Camera: 4/5 External display being able to fully use Android apps is pretty amazing a solid selling point. However Im bummed, the 2024+ does NOT have the wide angle camera lens, but the 2024 does. Doesnt make sense IMO. I would rather have wide angle over telephoto lens any day Overall, I really like the flip form factor and external display. Highly recommended if youre looking to get into a modern flip phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your detailed review, Boramy. We’re thrilled to hear you're enjoying the Moto Razr's flip form factor, external display, and smooth performance. Your feedback on the camera setup is greatly appreciated—we understand how important wide-angle photography can be, and we’ll be sure to share this with our team. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best flip foldable. Until the 60 ultra arrives lol

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely Impressive phone. Great haptics, good battery life, solid camera with a camera mode that when folded in half & turned to its side, resembles a handi cam for those nostalgic recording vibes. Both screens are great. If I have downsides? It's that the cover display takes some getting use to with typing & Motorola isn't exactly the quickest with software updates. If having the latest software is a must? This won't be your ride. That aside? I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Razr+ review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's many things I like about this phone. The interior screen is large, it's compact, easy to clean, has a lot of storage, long battery life, looks and feels luxuries & I like the color. This phone is very thin so be gentle with it while you open it & clean it's interior. This phone has a shortage in case options so please mind that but if you are not opposed to that what is stopping you from getting this phone?

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the detailed and helpful review! We're so glad you're enjoying the large screen, compact design, and premium feel, it really sounds like a great fit for you. You’ve also made some great points about being gentle with the device and the current case selection, and we appreciate you sharing those tips for future users. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Favorite Phone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is so much fun to use and I love the color, I love the games, and I am so happy that I switched to android after apple. I also love the open box purchase, as I saved money and felt environmentally conscious with my purchase. You can use the outside touch screen to check emails, make phone calls, text, take photos, and play games or watch youtube. There’s the option to use your google account too, so you can transfer your google info and any youtube premium accounts etc. The camera is excellent and takes clear photos, and has a nice zoom. There is no wide lens option, but holding it horizontally helps. There is a lock screen (with option to scramble numbers) and side finger print security lock. The razr+ also has a retro phone screen, which is really cool. Overall, this phone just brings a smile to my face. I highly recommend this phone and buying open box from Best Buy. Thanks! :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kinda disappointed but it works good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda strange, we had this phone for 8 months and it suddenly had this black blob appear out of nowhere, no drops, no agressive shutting, and now the screen protector is coming off, above the crease. Again no damage was done to the phone. Other then that it’s a good phone, i heard wonderful things about it, so I’ll just use the warranty to get it fixed and hope it was just a one time malfunction

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CallieH! Thanks for posting this. We're sorry to hear about the current condition of your device. To better assist you, kindly send us an email at [email protected]. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nursing student dream phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a nursing student, I’ve been searching for a phone that could keep up with my demanding schedule. The Razr+ 2024 has exceeded my expectations! Its compact design fits perfectly in my scrubs pocket, making it easy to carry around. The flexible hinge allows me to prop it up at various angles, which is perfect for timing infusions or checking patient charts. I can even use the larger screen to watch educational videos during downtime. The phone's battery life is impressive, lasting through long shifts without needing a charge. Plus, the quick-charging feature is a lifesaver when I'm in a hurry. Overall, the Razr+ 2024 is a fantastic choice for any nursing student. It's stylish, practical, and incredibly helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great! It's worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm enjoying it.. good photos, videos, good tactile response, fast processing.. premium quality, screen quality, very good.. the only caveat is that in the fold.. it's well marked.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Fun phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone that works great. It has a few quirks but nothing that’s a deal breaker. It’s the most “fun” phone out there! It actually has really good battery life too! I mostly use the outer screen though. Cameras are perfectly fine. Not flagship level but good overall. Camcorder mode is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razr comeback!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a few weeks but I love this phone and the deal on it was fantastic. I still have yet to test it's longevity but so far I really love the specs and how convenient it is to store. I recommend this phone to anyone that enjoys practicality and technology. It also takes awesome photos!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mergok, Thank you for your feedback! We’re thrilled to hear you’re enjoying the phone’s specs, convenience, and photo quality. It’s great to know the deal made it even better, and we appreciate your recommendation to others who value practicality and technology. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great flip phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design, but what I like the most is the external screen is great to access all apps, I had the Samsung Z flip 5 and 6 and it was limited to some apps and they weren't fully accessible. I have the green color and looks super nice. Regarding the performance, it does not get short it handles everything well, sometimes it freezes but most of the phones do it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Front camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razor+ has a great camera package. The front screen is option

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome sauce

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely iconic, love this phone so my much love how customizable it is for sure not going back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Android After Using only iPhones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone. Can’t begin to tell you how cool a flip phones feels. But the form factor is awesome. Brings back the old memories of using razr. I highly recommend it’s an awesome secondary phone too, I keep this for business and use an iPhone for personal. Honestly I use the razr more it feels better than an iPhone anyday.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the fantastic review, AnubhavJ. We're thrilled to hear you're enjoying your first Android experience with the Razr and that it's bringing back those classic flip phone vibes while fitting right into your modern lifestyle. We appreciate your support and recommendation. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWSOME phone you can play games, check your email Video call I love this phone & everything it offers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, the better price, outstanding services and client attendant

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Phone to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The middle of the screen with Time lifts up. The phone is very delicate. I have had it for less than a year and the middle part gave up on me and half my screen does not work now. DO NOT BUY ever this phone. they're pretty and that it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jt0411, We're sorry to hear about your experience. This isn't the quality we aim to deliver, and we understand how frustrating screen problems can be. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 1 out of 5 stars

    Buyer Beware! Do NOT Buy! Buy a different brand!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd generation of the Razr Smart phone I have owned. It is by far the worst. You would think that Motorola could make each generation better. Not so. Don't buy one. Save your $$, I have had this since February 15, 2025. In June, the screen protector began deteriorating. The screen itself began failing - It has vertical lines - one pink one white.. The left side of the hinge is breaking. There is a dark line across the screen where the phone folds. The screen goes black when it goes to sleep and randomly restarts programs when I wake the phone. This is the LAST razr I will ever buy.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JayL, We’re very sorry to hear about the challenges you’ve experienced with your Moto Razr. We understand how frustrating this must be, and we appreciate you sharing these details. We would like the opportunity to investigate your feedback further and see how we can assist. Please send us an email at [email protected] so we can review your device and explore potential solutions. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Lag issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone since August 21st and it's Okay. I've had an iphone since iphone 4 to 15 plus but was getting bored of the same look for years and fell in love with this Razr+ in pink when I saw an ad for it. I watched a bunch of reviews for it on YouTube 'cause I wanted to make sure I wasn't gonna regret switching. I don't necessarily regret switching but you can really tell that the iPhone is just smoother and reacts quicker. Which is weird to me because all the reviews I've seen were saying that the razr+ reacts really quick, so why is my phone so laggy?? I barely have anything in it. I didn't transfer any of my files from my iphone to this but it's really laggy and sometimes i have to click on something 3 times just for it to actually click. And I really dislike that the sound of any media is muted when you're on a call. On the iPhone I can play videos while being on a call and can hear both sounds with no problem. And the multi-volume control is not the best. Like literally the volume for tiktok or another app would be on zero and it would still be so loud, or the other way around where the volume could be on 100 and there would be no sound. It's so frustrating. Am I the only one having all these lag and frozen screen and sound issues? Motorola help me out 'cause I really wanna like this phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Denisse. We're sorry to know that you're experiencing this on your phone. Lags are sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    It is okay, not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay, not bad Sometimes my external screen just show blank, doesn’t turn on unless i flip it open

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Abhi, Thanks for sharing your experience with us. We're glad to hear that things are going okay overall, but we’re sorry to learn about the problem with your external screen not turning on unless the device is flipped open. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at [email protected] and we'll be assisting you from there. -Mitch MotorolaMobility

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