“I have been on hold with best buy for over an hour and bounced between 3 departments. One of the voice commands for the tree wont work. Can it be easily reset or does it need to be exchanged?!?!?”
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Lemme guess, firefly? That’s the coolest setting and mine doesn’t work from voice commands either. I just make the selection in the Alexa app and call it a day.
Sorry, there was a problem. Please try again later.I have the same issue. The Firefly feature doesn't work and I have tried reinstalling it but to no avail. Not sure if exchanging it will fix the issue since I believe it is a flaw with Alexa.
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