A:AnswerThis may not be the answer you’re looking for, but I can tell you that my experience was when I purchased a Total Membership, I didn’t have a plus membership to fall back on. But I asked that a past purchase, over six months prior, be covered and they did. So I would be very surprised if something purchased within 60 days would not be included, if you asked.
A:AnswerMembers receive a 20% discount on services, that includes computer support. You can find out about more about in-home with https://www.bestbuy.com/site/services/computer-tablet-services/pcmcat138100050019.c?id=pcmcat138100050019 and if you wanted to scheduled an appointment for us to come out, call (800) Geek Squad.
A:AnswerI recently purchased a new Laptop computer at Best Buy. I had Web Root on my old computer and had made arrangements to continue my virus protection with them for another year. The Best Buy Total Membership tech. Looked up my Member ID# and My Web Root Code and they transferred it to my new Laptop they were setting up for me. Very easy process.
A:AnswerHi! Best Buy is an Apple Authorized Service Provider (https://www.bestbuy.com/site/services/apple-service-repair/pcmcat1554741516170.c?id=pcmcat1554741516170) The price set by Apple. We encourage you to chat live with an agent here: https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
A:AnswerHi! Yes, your My Best Buy Total membership comes with 24/7 Geek Squad Tech Support and covers many in-store computer and tablet services as well. You can find all the benefits of your My Best Buy Total membership right here: https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-total/pcmcat1629315977983.c?id=pcmcat1629315977983. You can begin a remote tech support session right here: https://www.bestbuy.com/services/remotesupport.
A:AnswerIf you bought it through Best Buy most likely yes. But some products have a manufacturers warrant that Best Buy makes you go through if the item is within that time frame. Under a year. So it depends and you have to call geek squad custoner service to find out.
A:AnswerYes, to the best of my knowledgeBest, Buy's Totaltech membership generally covers sticky keyboard issues for products purchased at Best Buy. The best and easiest solution is to call the Geek Squad hotline and make an appointment and stop into the store. Their terrific team of qualified specialist will examine your product and will be able to assist you.
