A:AnswerTypical software repairs should be covered if you bring the computer into the store or reach out to our Remote Support team. Some services are available for an additional fee. You can find out any the benefits of My Best Buy Total at www.bestbuy.com/total or if you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerYes, if you log into your account and go to manage your membership, you should be able to update your payment there. If you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerYes, we have evolved our My Best Buy Total offering and renewals and new members' plans do not include installations. If you had a My Best Buy Total Membership (previously Totaltech), you keep the benefits up until your renewal date that happens after July 27, 2023. If you were a Totaltech member, you should have received an email with more information about your renewal and the benefits. If you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerMy Best Buy Total does not include any installation services. When buying a new TV, you would get up to two years of Best Buy Protection included, as long as your have an My Best Buy Total membership. If you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerNope. Their new plan is no free installs and 20% off in home service of any kind. Was all free with $200 total tech plan. Now for $179 you get a 20% discount only. We re done with them. They had the best thing going and were bringing folks back and now stores are empty again and folks turning back to Costco and amazon. Biggest mistake since they tried to force people to get the credit card to earn pints on Apple. Stopped buying apple there that day. They’ll be an online store only at best within 5 years.
A:AnswerTV Connect & Mounting is $249.99. If you have had a My Best Buy Total Membership prior to the recent changes, the installation is free if you are buying a new TV. If you already have a TV you need mounting, the service is $249.99 minus a 20% discount, which brings it to $199.99. If you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerNo, My Best Buy Total does not include any installations. If you previously had Totaltech, your benefits won't change until your renewal date. If your renewal date happens after July 26, 2023, your benefits will continue until your 2024 renewal date. Emails were sent out with more information on your renewal and benefits. If you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
