“Am I wrong? Did this service once include Geek Squad installations etc.?”

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• Yes, we have evolved our My Best Buy Total offering and renewals and new members' plans do not include installations. If you had a My Best Buy Total Membership (previously Totaltech), you keep the benefits up until your renewal date that happens after July 27, 2023. If you were a Totaltech member, you should have received an email with more information about your renewal and the benefits. If you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.

  Answered by Memberships Expert Team 2 years ago

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• Yes, it did, and it was free. A lot of features have changed as of July 2023. But, they did send delivery/installation contractors out when the purchase was under a certain dollar amount for me twice - still free.

  Answered by KarenM 2 years ago

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