“Purchased a few days ago. Everything seems fine with exception via the Google Home App there are no connected devices. I am online and connected, but devices within my network are not showing as "connected devices". Tried to unplug restart, wifi, TY!”

1-2 of 2 Answers

• If you haven't already, rename your wifi, restart your current modem and then search out the new modem on your devices.

  Answered by Adrienne 5 years ago

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• The issue might be related to your mobile phone's Wi-Fi network connection. So make sure to turn off the mobile data on your phone. You can also go the Google Play Store to check if you have the latest Google Home app version. If the issue continues, please feel free to reach out to us here: https://support.google.com/googlenest/contactflow

  Answered by Nest Support 5 years ago

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