“We have Xfinity gig service. Made it through the set-up using the app, and seemed to have no issues. Xfinity verified that the device was activated, yet no device in our house could get on the internet (phones, tablets, PCs, MAC). Anyone solved this?”
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I just added this device a few weeks ago and also use Xfinity gig service. I did not use the app setup; I called them to deactivate the Motorola device I was replacing and had them add the new device (I run with two modems and it always gets confusing when someone looks at my account. The second is in the basement and only provides the landline conversion). After they were done, the Nighthawk was up and running and all devices were connected. Speedtests show roughly 400-600d/35-50u on newer devices. I used the option in the Netgear software to keep the old SSID to avoid having to re-do the setup on everything and that took care of the connection setup.
Sorry, there was a problem. Please try again later.When I did my setup with spectrum I called them and had them activate my modem/router first then I went on the app and confirmed everything after that its been working flawlessly.
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