“Sometimes the service light is red; but not always . Is this normal?”

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• According to the user manual a red light indicates a poor connection.

  Answered by techdaddy 8 years ago

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• Yes, it sync with your router. If you don't have internet signal to the router, the service light on your extender is red. When the router get back the internet signal, your extender green light will lit.

  Answered by Randee 8 years ago

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