“When I play back an event through my hdmi cable the image is jumpy meaning it looks like the person stands still and then it is 10 ft or so loosing vital picture frames. Also the picture is pixely where motion event is being fooled by blurry image.”
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Hi Tony. We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
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