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Thank you for the question and sorry to hear you are experiencing an issue with your camera. Your purchase includes a one year warranty to protect against product defect. Please email [email protected], providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you. Thanks, Night Owl SP Digital Support Team
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