“I cannot watch the last video recorded on each camera on the app. I can only watch a video after a new one has been recorded, sometimes hours later. Is there a setting that would make the videos load so I can access them or do I have a defective unit?”
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We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
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