A:AnswerSorry to hear that! Your Norton/LifeLock code should have arrived via email from BestBuyInfo@emailinfo.bestbuy.com — please check your junk/spam folder first. If it's not there, reach out to bestbuy.com/support to help locate your code. o
A:AnswerWe are sorry to hear you haven't received your Norton product. Your digital key delivery should have been sent from email alias BestBuyInfo@emailinfo.bestbuy.com, please check your junk folder in the event the email was delivered to that folder. If you still haven't received your product order, please reach out to bestbuy.com/support for assistance in locating your product order.
A:AnswerWe are sorry to hear you haven't received your Norton product. Your digital key delivery should have been sent from email alias BestBuyInfo@emailinfo.bestbuy.com, please check your junk folder in the event the email was delivered to that folder. If you still haven't received your product order, please reach out to bestbuy.com/support for assistance in locating your product order.
A:AnswerHere’s how renewal pricing works: Renewal price details • The renewal price is determined by Norton, not the retailer. • It can vary based on current standard pricing, promotions, and your region. • The renewal cost is often higher than the initial promotional purchase price. What you can expect • ✅ The exact renewal price is always shown in your Norton account before you’re charged • ✅ Norton sends email reminders in advance of the renewal date • ✅ You can turn off auto‑renewal at any time before the renewal if you don’t want to continue at that price How to check your exact renewal price 1. Sign in to your Norton account 2. Go to My Subscriptions 3. View the renewal date and exact renewal amount 4. Manage or disable auto‑renewal if desired Here is a link to Norton Pricing: https://us.norton.com/pricing
A:AnswerThank you for your feedback. We’re sorry for the confusion around downloading your gift purchase. For security reasons, activation keys can only be accessed through the email used at the time of purchase and can’t be sent directly. If the gift recipient is unable to use that email, Best Buy Customer Support can help update the email or guide you through gifting options so the product can be activated successfully, please reach out to bestbuy.com/support for assistance in locating your product order.
A:AnswerIt will charge the payment method you used for the purchase that the program came with unless you cancel the service in advance. I never buy programs that auto renew!!
A:AnswerHi - A great question! This product is typically given as a 'free' attach with most any PC, Mac or larger computer item at Best Buy. That price is for for 6 months, but *TIP* for everyone is the below product is the same for 1 year, and at a lower price of $24.99 if you are a My Best Buy 'Total' member. That product link is below - hope this helps - DWN
https://www.bestbuy.com/product/norton-360-deluxe-3-device-with-lifelock-identity-advisor-internet-security-scam-protection-vpn-1-year-subscription-android-apple-ios-mac-os-windows-digital/J78X33HQ54
A:AnswerCheck your email for the code, it should be there. Also don't forget to check your spam folder as well. If not, you can go back on the website and go to purchases to resend your code. REMEMBER the product is digital don't expect something physical.
