A:AnswerThe $85 is a non refundable fee for shipping, handling, and labor. You would then get a quote for the parts that need to be replaced. You of course accept or deny that cost. Accepting will repair for the additional quoted part cost. . Denying will return the unit to you, but the $85 fee would not be reimbursed.
A:AnswerHi there. Thanks for reaching out about this. If the tablet is older, the battery is probably not in the best condition. That's completely normal as a device gets older. If the tablet was plugged in all the time, that would also cause the battery to not hold charges at all. If you'd like us to take a look at it, we can definitely do this in the store. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Sam. Thanks for reaching out about this! We should be able to do this for you. We'd like to know a little more about what you need so we can get it done right. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi there. Thanks for taking time to connect with us on this one. We may be able to work on these. We'd recommend connecting with your local Best Buy store to continue. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerThanks for your question! We do offer support for a variety of driver, hardware, and operating system issues. To get started, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your great questions! I'm sorry to hear about your HP! We can definitely take a look at it with you. We would recommend taking it to your local Best Buy to get it looked at. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thanks for your question. It could vary slightly depending on the work that would need to be completed. These services would be covered if you're a Total Tech Support member. Otherwise, you can learn more about the pricing by visiting: https://www.bestbuy.com/site/computer-tablet-services/virus-spyware-removal/pcmcat287100050066.c?id=pcmcat287100050066. If you have further questions, feel free to give us a call at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThanks for reaching out! We'd love to look into this problem for you. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Noah. Thanks for your question. I'm sorry to hear about the issue you're running into with your devices. We'd like to know more about what's going on so we can best help you. If you could, please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can find a solution for you.
