A:AnswerA standard "1 time quick fix" is $150, if it is just a software issue. Guaranteed for 30 days. Or Total Tech Support covers all your computers for 1 full year, includes Anti Virus, and covers software repairs for $200/year subscription.
A:AnswerThe $85 is a non refundable fee for shipping, handling, and labor. You would then get a quote for the parts that need to be replaced. You of course accept or deny that cost. Accepting will repair for the additional quoted part cost. . Denying will return the unit to you, but the $85 fee would not be reimbursed.
A:AnswerHi there. Thanks for reaching out about this. If the tablet is older, the battery is probably not in the best condition. That's completely normal as a device gets older. If the tablet was plugged in all the time, that would also cause the battery to not hold charges at all. If you'd like us to take a look at it, we can definitely do this in the store. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.