A:AnswerHi there. Thanks for reaching out about this. If the tablet is older, the battery is probably not in the best condition. That's completely normal as a device gets older. If the tablet was plugged in all the time, that would also cause the battery to not hold charges at all. If you'd like us to take a look at it, we can definitely do this in the store. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Sam. Thanks for reaching out about this! We should be able to do this for you. We'd like to know a little more about what you need so we can get it done right. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi there. Thanks for taking time to connect with us on this one. We may be able to work on these. We'd recommend connecting with your local Best Buy store to continue. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerThanks for your question! We do offer support for a variety of driver, hardware, and operating system issues. To get started, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your great questions! I'm sorry to hear about your HP! We can definitely take a look at it with you. We would recommend taking it to your local Best Buy to get it looked at. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thanks for your question. It could vary slightly depending on the work that would need to be completed. These services would be covered if you're a Total Tech Support member. Otherwise, you can learn more about the pricing by visiting: https://www.bestbuy.com/site/computer-tablet-services/virus-spyware-removal/pcmcat287100050066.c?id=pcmcat287100050066. If you have further questions, feel free to give us a call at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThanks for reaching out! We'd love to look into this problem for you. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Noah. Thanks for your question. I'm sorry to hear about the issue you're running into with your devices. We'd like to know more about what's going on so we can best help you. If you could, please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can find a solution for you.
A:AnswerSorry to hear about your computer issue Alli. We should be able to help get this resolved for you. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your question. Depending on the work that needs to be done, this will generally cover a certain objective. From that point, if any further work needs to be done on maybe a different device or something not related to the original order, there may be an additional charge. For any further questions, you can give us a call at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThanks for your question. We may be able to fix this issue in-store, but we would have to check your computer out first to be sure. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy. If you have questions regarding an in-home appointment, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thank you for your question! I'm sorry to hear about your computer! That's never an enjoyable scenario. We'd love to see how we can help. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy to get started.
A:AnswerHi May. Thank you for your question! Sorry to hear about your HP laptop. We should be able to help out with this. To best take care of you, it would be easiest if we can see it in the store. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Annie. Thanks for your question. Sorry to hear about your computer. The pricing could vary based on the full picture of the work performed. It would be easiest for you if we could see the computer in person at a store. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerSorry to hear about your laptop. We should be able to help with this issue and figure out what happened. For support with this, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy or call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerWe're sorry to hear you've encountered this difficulty. We recommend consulting your local Geek Squad regarding this issue. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
A:AnswerWe know how important it is to get gaming as soon as possible! We would love to help diagnose and fix this issue. We may be able to assist via phone if you call us at (800) GEEK-SQUAD or (800) 433-5778. Alternatively, you can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.