“I recently received an estimate for the repair of my laptop in a phone call and email. Does the estimate include the $85 fee?”
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The $85 is a non refundable fee for shipping, handling, and labor. You would then get a quote for the parts that need to be replaced. You of course accept or deny that cost. Accepting will repair for the additional quoted part cost. . Denying will return the unit to you, but the $85 fee would not be reimbursed.
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