Customer Ratings & Reviews

Gene was very helpful. He arrived as scheduled and patiently listened as we explained the problems we were having. In a short time he had our Apple desktop computer running again and updated the security. We highly recommend his expertise!

Must have if you own a laptop, tablet or SurfacePro!

The Geek Squad dispatched Dallas Scott to look into the problem. In short order he was able to determine the problem, remove it and clean-up the rest of the system. Thanks Dallas for the great job. John

We were the victims of a computer hack attempt that included our bank account. The Geek Squad was great with our same day store appointment and identifying the issue - a failed ransom ware attempt!

I was extremely happy with the service from the Geek Squad Tech. He was very patient and spent lots of time assisting me.

Computer had a virus, they cleaned it up. Very pleased with the service.

Very easy to make an appointment. On time and did a good job.

Greek squad rep was thorough in performing the job and answering questions.

Squad was very courteous and knowledgeable. Fast and efficient.

Had issues with my Mac running slow. The technician did everything he needed to do in a timely manner.

No help at all, I called and asked for help with installing some Ram. I was told I have to bring the computer in. They didn’t tell me I would have to pay $100+ to even look at the computer. I asked about the 20 min diagnostic and I was told it doesn’t exist.

I thought that I hired a GEEK SQUAD expert to come to my home and FIX MY COMPUTER. He didn't FIX IT, instead he made it worse. Now trying to get your money back is impossible. No store credit, no help, nothing. I would make you a bet you will not post the truth. Right?

I did a warranty exchange for a pair of Beats headphones, but when my fixed product was returned from Apple they did not ship the original box, carry case or wires that came with the kit (only the headphones). The Geek squad members knew this was unacceptable and they let me exchange my pair of headphones with a comparable pair of new headphones off the shelf as a way of making it right.

I left Laptop for diagnostics of problems after w7 was replaced with w10: keyboard did not work correctly and office started configuration every time when open. After 3 days they say no problem found and additional diagnostics required for additional fee and 2 weeks processing time. Also they said that initially described symptoms were not confirmed, while I demonstrated them again at pick up. My conclusion: they did not do a think even did not bother to read the order. I am not a computer expert, just a user, and it took 2 hours to fix the problems using Google (after I got it back because refused to pay more.)