A:AnswerI appreciate you taking the time to post about your computer. I would be reaching out to someone if this were happening to me. I recommend you schedule a reservation with a local Geek Squad agent by clicking the link here: https://www.bestbuy.com/site/services/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018&CMP=fbss, or by calling 1-800-433-5778. They are in the best position to assist you with this.
A:AnswerThank you for sharing this with us. It is always frustrating when tech doesn’t work the way we expect it to, and it sounds like you need your computer up and running in a hurry. We have Agents standing by to help. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778. You can also visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
A:AnswerWe may be able to, but we'd need to check the item out first. Please give us a call at (800) GEEKSQUAD or (800) 433-5778 so we can discuss this with you.
A:AnswerThanks for reaching out to us! I can understand why that would be troubling, so we'd be happy to take a look to access what can be done for your monitor light. To discuss this with a Geek Squad Agent, you can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this concern.
A:AnswerTaking advantage of a warranty is such a great choice! We may be able to assist with this. For us to take a closer look at this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerSeeing we missed being able to reach you before your appointment, I do hope you were able to get the switch as you were hoping for! IN the future, feel welcome to call us over the phone at (800) 433-5778, or contact your local store to ask for the Geek Squad!
A:AnswerWe're happy to help however we can. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to schedule an appointment with a Geek Squad Agent.
A:AnswerJust replacing a cracked screen and dead hard drive alone may cost more than half the value of that laptop, not to mention there may be other internal damages that have yet to surface. Laptops are fragile so they can not sustain any drop at all.
A:AnswerI'm guessing between $199-$340 depending on the full scope of the project for Geek Squad, Fiver, nimbleworks.net, computer assistant, etc...
Good luck!
A:AnswerIf you ordered online, you will get an email with instructions along with an order confirmation email. If you did not receive this, please call 1-800-Geek-Squad for support in scheduling.
