A:AnswerSeeing we missed being able to reach you before your appointment, I do hope you were able to get the switch as you were hoping for! IN the future, feel welcome to call us over the phone at (800) 433-5778, or contact your local store to ask for the Geek Squad!
A:AnswerWe're happy to help however we can. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to schedule an appointment with a Geek Squad Agent.
A:AnswerJust replacing a cracked screen and dead hard drive alone may cost more than half the value of that laptop, not to mention there may be other internal damages that have yet to surface. Laptops are fragile so they can not sustain any drop at all.
A:AnswerI'm guessing between $199-$340 depending on the full scope of the project for Geek Squad, Fiver, nimbleworks.net, computer assistant, etc...
Good luck!
A:AnswerIf you ordered online, you will get an email with instructions along with an order confirmation email. If you did not receive this, please call 1-800-Geek-Squad for support in scheduling.
A:AnswerYes, you can schedule an appointment at the Precinct of your local Best Buy store. This can be done online:
http://www.bestbuy.com/site/geek-squad/computer-tablet-services/pcmcat138100050019.c?id=pcmcat138100050019