“my tablet has to stay plugged at all times to work why?”
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Hi there. Thanks for reaching out about this. If the tablet is older, the battery is probably not in the best condition. That's completely normal as a device gets older. If the tablet was plugged in all the time, that would also cause the battery to not hold charges at all. If you'd like us to take a look at it, we can definitely do this in the store. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
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