“I have an existing Ooma home phone and I need to replace it. Is there a replacement process for the new unit or is it plug and play?”

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• If you're referring to the actual control unit, not a handset, you need to call or chat with Ooma customer service.

  Answered by Retired4Life 5 years ago

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• After you plug in the new unit you'll need to contact customer service to activate it - there's a code on the bottom of the unit.

  Answered by MGinELP 5 years ago

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• Any standalone phone will work. I plugged a cordless base station with answering machine into the Ooma so that I could have several cordless phones throughout the house. The make was VTech.

  Answered by VALLEYLAKE 5 years ago

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