Questions & Answers

Q: QuestionWhat accessories are incuded.

Asked 1 month ago by Anonymous.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 11 - Stealth - (2024)

• A:Answer Just the charger.

  Answered 3 weeks ago by MFigueroa

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Q: QuestionDo the ring work when out of range of your phone?

Asked 1 month ago by Chase.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 8 - Silver - (2024)

• A:Answer yes

  Answered 3 weeks ago by user399376

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Q: QuestionWhat is the battery life

Asked 1 month ago by Anonymous.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 8 - Silver - (2024)

• A:Answer I find I need to charge it every other day. It charges quickly though.

  Answered 1 month ago by ReneeH

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Q: QuestionMy Oura ring is no charging after a year. Does the warranty cover a replacement battery?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 12 - Rose Gold - (2024)

Q: QuestionRing is lost any recourse? How do I lock or inactivate

Asked 2 months ago by Bill.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 13 - Silver - (2024)

Q: QuestionDoes it sync up with Apple health app?

Asked 3 months ago by Kaybee.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 9 - Gold - (2024)

• A:Answer yes

  Answered 2 months ago by user236433

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Q: QuestionHow much is the contract

Asked 4 months ago by Pyoder.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 8 - Silver - (2024)

• A:Answer $457 total that’s with 2yr warranty

  Answered 3 months ago by LisaM

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Q: QuestionCan you only wear it at night

Asked 5 months ago by Tevis.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 10 - Stealth - (2024)

• A:Answer You can wear it at all times granted you leave some time for recharging

  Answered 4 months ago by SabrinaG

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Q: QuestionDoes it measure blood pressure

Asked 5 months ago by Peg.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 8 - Gold - (2024)

• A:Answer No

  Answered 4 months ago by RShas

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Q: QuestionMy Oura ring has stopped giving me data at night The battery is fully charged in the pm and in the AM it’s dead with no night data! Why?

Asked 6 months ago by JJ.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 10 - Stealth - (2024)

• A:Answer I Have the same problem and i contact Customer Service. He tells me that i have problems with hardware. I hope that Oura give me other, because is an internal problem.

  Answered 4 months ago by Yexsaly

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Q: QuestionWhat if the charger stops working, will Best Buy send you a new one?

Asked 6 months ago by Charger.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 9 - Rose Gold - (2024)

• A:Answer Only if you have a Best Buy Total Membership

  Answered 5 months ago by Anonymous

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Q: QuestionDoes it come with a charger?

Asked 7 months ago by Roger.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 12 - Brushed Silver - (2024)

• A:Answer Yes it does come with charger and cable

  Answered 7 months ago by BernardD

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Q: Questioncan you return if some is wrong

Asked 7 months ago by llc.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 7 - Gold - (2024)

• A:Answer Standard return policy is 15 days. Must be undamaged. If you have a paid Best Buy Membership, the return (and price-match) window extends to 60 days.

  Answered 5 months ago by Anonymous

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Q: QuestionDoes medicare help pay the cost

Asked 7 months ago by Anonymous.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 8 - Silver - (2024)

• A:Answer I don’t know but a healthcare saving account (HSA) can be used on it!

  Answered 7 months ago by KaileeW

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Q: QuestionI bought a gold ring is it has not work after the first week it arrived, Can I get my money back?

Asked 8 months ago by Mimi.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 15 - Gold - (2024)

• A:Answer You have 15 days to return per Best Buy.

  Answered 2 months ago by RonL

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Q: QuestionCan this be worn while swimming?

Asked 9 months ago by nansea.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 11 - Brushed Silver - (2024)

• A:Answer Yes the Oura ring is water proof, they actually have swimming listed under their activities list for workouts on the app

  Answered 9 months ago by RebekahE

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Q: Questiondoes it come with a charging dock or are the bought separately?

Asked 9 months ago by Anonymous.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 4 - Silver - (2024)

• A:Answer Yes it comes with the charging dock

  Answered 9 months ago by RebekahE

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Q: Questiondoes it have fall detection?

Asked 9 months ago by a.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 8 - Silver - (2024)

• A:Answer No.

  Answered 9 months ago by FelitosVerified Purchase

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Q: QuestionIf you loss weight, do you have to get a new one or is this covered with the “insurance “.

Asked 9 months ago by Fit.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 10 - Gold - (2024)

• A:Answer I have not done this personally but I have seen other people get answers to this question saying some have spoken to Oura support and gotten an exchange (but had to try really hard) and others say no. So it depends who helps you, generally the answer is likely no.

  Answered 2 months ago by gabvar

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