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Dear customer, thank you for your feedback. We are sorry to hear about your bad experience with our unit. If the reception breaks in and out, this might be caused by a transmission or electric interference, noise can also come from the phone lines, it would be best to locate the source of the interference. We recommend you to check with the provider and to try to relocate or plug the Panasonic phone to a different area where there is less interference. If you are subscribing to DSL/ADSL service, it is recommended to use a DSL filter. Most DSL/ADSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability. For further information you can check our FaQ website or you can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
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