“Taking pets camping, why can’t I connect to hotspot WiFi?”
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If you're having trouble connecting to a hotspot WiFi while camping, it could be because the device only supports networks with a password. Our devices can only connect to WiFi networks that are password-protected. If you're using an open WiFi network (or haven't set a password for your hotspot), the device might not be able to connect to the app. Solution: 1. Make sure the hotspot has a password set (you can use a simple password like "12345678"). 2. Use two phones: one phone to log into the app, and the other phone to create the hotspot (acting as the WiFi), then connect the device to the hotspot on the second phone. If you have any specific questions or issues, feel free to contact us at [email protected], and we'll be happy to assist you.
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