“I just charged this for the first time, and it won’t work or turn on. What is wrong with this?”

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• Hello! Please contact our Customer Service at 1-800-243-3050: Monday – Saturday: 9:00 AM – 9:00 PM ET, Sunday: 9:00 am – 6:00 PM ET, excluding major holidays or you can check this link: https://sforce.co/2MBIu3Y to chat with us.

  Answered by Philips Consumer Care 5 years ago

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• I hope you've gotten a replacement. Ours came w/ a little bit of charge left on it & only an hour later we were cutting hair.

  Answered by Katy 5 years ago

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