A:AnswerHello! The Philips Sonicare 9900 Prestige (HX9990/12) offers our most advanced brushing technology, including SenseIQ, which automatically adjusts brushing intensity based on how you brush. In terms of cleaning power, our Sonicare models all use proven sonic technology to deliver an excellent clean. If you're not interested in using the app, you'll still get outstanding cleaning performance from the 9900 Prestige, but many of its personalized coaching features are app-based. If your main goal is simply a great clean, several of our more affordable Sonicare models also provide excellent plaque removal and gum care.
A:AnswerHello there! Thank you for your question. The Philips Sonicare 9900 Prestige HX9990/12 with SenseIQ works with several Sonicare brush heads, including the TongueCare+ tongue brush. While it recognizes standard brush heads, it doesn't automatically detect the TongueCare+ head or switch to a tongue-cleaning mode. To clean your tongue, simply attach the TongueCare+ head and manually select the TongueCare mode on the handle.
A:AnswerHello! Yes, achieve your oral health goals with your Philips Sonicare Prestige 9900 Rechargeable Toothbrush HX9990/11 and app. The two pair seamlessly to provide real-time coaching, personalized guidance, and tailored insights to improve your brushing routine. Additionally, although a mode is not displayed on the toothbrush handle, you can update the mode any time from the Sonicare App and your selection will be stored.
A:AnswerHello there! The Philips Sonicare 9900 Prestige Rechargeable Electric Toothbrush in the Champagne color features gold accents. Both the Champagne and Midnight versions share the same gold accents.
A:AnswerHello there! Yes, the Philips Sonicare 9900 Prestige can be charged with the 9700's cup, but it's best to use the charger that came with your toothbrush.
A:AnswerHello! You may leave your toothbrush on a plugged-in charger between brushing as this will not affect the battery lifespan. If you are not going to use the product for an extended period of time, unplug it from the electrical outlet, clean it and store it in a cool and dry place away from direct sunlight.
A:AnswerHi! Philips only sells a whole set of Sonicare toothbrushes. We'd like to assist you further regarding this matter. Kindly reach out to us at 1-800-682-7664. We are open from Monday - Sunday 9:00 AM - 9:00 PM EST & Sunday: 9:00 AM to 6:00 PM EST.
A:AnswerI’m not sure. I have Best Buy’s total tech support which covers mine. Sorry I couldn’t be of more help. You may want to try to contact Philips Sonicare.
A:AnswerHi! Yes. Philips Sonicare 9900 Prestige is safe and effective when used on braces and dental modifications and restorations - including fillings, crowns and veneers.
A:AnswerI believe it starts out at 180 sessions and it counts down based on how hard and how many times you brush a day. In the app it keeps count down you can also hook it up to Amazon or Alexa and have it order new heads when time is up with current brush head!
A:AnswerThe one you have is pretty old and is not "smart" at all. It's a good upgrade for you in my opinion but not necessary at all. You probably will notice a minor improvement in cleaning but a much sexier package and far more sleek.
