My dad piece won't come on null

Hello! We're sorry to hear your earpiece is not turning on. Please try using a different micro-USB cable to charge it and make sure you're using a 5 volt wall charger for optimal performance. If you still get the same results, then the unit might have an actual problem. Please note this model comes with a one-year warranty from date of purchase if purchased as brand-new. If you have any further questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726.

“My dad piece won't come on”

Asked by Brenda 5 years ago

Answer This Question

See all questions & answers

Plantronics - Explorer 505 Bluetooth Headset - Black-Angle_Standard

1-1 of 1 Answer

Hello! We're sorry to hear your earpiece is not turning on. Please try using a different micro-USB cable to charge it and make sure you're using a 5 volt wall charger for optimal performance. If you still get the same results, then the unit might have an actual problem. Please note this model comes with a one-year warranty from date of purchase if purchased as brand-new. If you have any further questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726.
Answered by PlantronicsRepresentative 5 years ago
Sorry, there was a problem. Please try again later.