Questions & Answers

38 Questions & 220 Answers
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  • Question
    Can I access Google Now with this headset, plus can I use Google Now for voice commands...such as making a call by speaking the caller's name/number?   (5 Answers)

    By AladdinSane July 15, 2015.

    Answers
    • Best 
      Answer

      Yes, this headset is able to give voice commands to smart phones. The process is the same for Android, iPhone, and Windows Phone, and I have had no problems with the phone being able to interpret what I told it through the headset.

      By Farran January 29, 2016.

    • Question
      Explorer 505 same as Explorer 500?   (5 Answers)

      I'm trying to find out what the difference is, if any. Is the 505 the same as the 500 and just a model sold only at Best Buy?

      By Anonymous August 31, 2015.

      Answers
      • Best 
        Answer

        As far as I can tell, there isn't a one. Different model number for a different vendor. It let's them get out of having to match prices.

        By ZakB October 7, 2015.

      • Question
        Is there ANY way of having this 505 announce caller NAMES from my phone's contacts list, instead of just the caller's number?   (5 Answers)

        This seems to be a very nice device, but it's lack of reading NAMES of caller's telephone numbers instead of just the caller's number from my Samsung SG4's contacts list, is off putting unfortunately. Is there ANY Android app or other way I can have this headset do what I really consider a convenience? Please inform. Many thanx... :^)~

        By AladdinSane June 13, 2015.

        Answers
        • Best 
          Answer

          Hello- Unfortunately, the Explorer 505 cannot announce callers by name. This feature requires the PBAP Bluetooth profile, which the Explorer 505 does not support.

          By PlantronicsRepresentative June 17, 2015.

        • Question
          Does the 505 come with a 'behind the ear' attachment ?   (5 Answers)

          By Anonymous July 6, 2016.

          Answers
          • Best 
            Answer

            The headset does come with a over the ear attachment.

            By CommunityAnswer July 7, 2016.

          • Question
            Can the 505 be used strictly via voice command, without having to touch it?   (10 Answers)

            Hi..Can the 505 be used strictly via voice command, without having to touch it, by saying answer or ignore...all this while on Google Now? Thanks... AladdinSane... ♐

            By AladdinSane July 24, 2015.

            Closed to new Answers

            Answers
            • Best 
              Answer

              Unfortunately no. Good point

              By CARCON November 6, 2015.

            • Question
              Mute button?   (10 Answers)

              Does the Plantronics Explorer 505 have a mute button?

              By Lin November 30, 2015.

              Closed to new Answers

              Answers
              • Best 
                Answer

                Hello- The Explorer 505 does not have a dedicated mute button; however, during a conversation, you can press and hold both the volume up and volume down buttons until you hear “mute on” or “mute off.” While the microphone is muted, a reminder tone repeats every 15 minutes. Hope this helps.

                By PlantronicsRepresentative December 4, 2015.

              • Question
                Can you listen to music with Explorer 505?   (10 Answers)

                Can you listen to music, podcast, movies, and youtube using Explorer 505?

                By Anonymous July 12, 2015.

                Closed to new Answers

                Answers
                • Best 
                  Answer

                  Yes, you can use this headset for any kind of audio. The quality is pretty good, too.

                  By Farran January 29, 2016.

                • Question
                  I dont know how to charge my bluetooth.   (10 Answers)

                  I recently bought a plantronics 505 explorer blue tooth and i dont know how to charge it.

                  By Lee May 27, 2015.

                  Closed to new Answers

                  Answers
                  • Best 
                    Answer

                    I am not the most tech savvy person & it took me a while to figure out. Obviously just connect the one side of the black magnetic holder to the earpiece & the other end into any USB device that has power going to it. Leave the earpiece in the ON position.

                    By Poohbear June 20, 2015.

                  • Question
                    Dose it read out caller phone number? ?   (5 Answers)

                    By Anonymous April 9, 2016.

                    Answers
                    • Best 
                      Answer

                      The 505 doesn't have the announce feature. Currently just our Legend, Edge, and focus use that feature. For those headsets, it will announce the contact name in your contact list, but not the number.

                      By PlantronicsRepresentative April 11, 2016.

                    • Question
                      Noise canceling   (7 Answers)

                      Does this device cancel out other people talking loudly near you while on a call?

                      By ntborg March 25, 2016.

                      Answers
                      • Best 
                        Answer

                        No, I have noticed I've had to turn down or step away form background noise while in use

                        By Mattatron January 27, 2017.

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