“My plantronics 500 that i bought as a backup a year ago does not want to pair when i turned it on. It does say for the first time when you turn it on it will go in the pairing mode which i did not do but charged it as it was sitting fr a long time.”
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Hi Kam. I assume you depressed the "call button" until the indicator light flashes blue and red and the devise you are pairing it (phone or laptop) is in a visible/discover mode. If those conditions are met you should see it appear as PLT_500. Select it and the code should not be required, but if it is asking for a code, it should be 0000. If it is connected (not paired) to two devices at that time it will be a challenge pairing it. So you will have to disconnect it from one or both. However based on what you said, it was not previously paired to another device so I do not think that is the problem. I hope that helps.
Sorry, there was a problem. Please try again later.Hello! We're sorry you're having trouble pairing your headset. You can easily fix that by setting the earpiece in pairing mode. To do so: power on the unit, then press and hold the call button for 6 or 8 seconds until the indicator light flashes red and blue repeatedly. This means the earpiece is in pairing mode. Go to the Bluetooth settings of your phone and you should see the PLT_E500 listed as an available device. Select to pair and test your unit.
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